Casa Carly

The location was perfect- an easy walk to the center and also quiet. The staff, Lydia, went above and beyond to ensure we had everything we needed.

The courtyard was cute and the location was good

The check in system is awful. They don't have anyone onsite to help you past 2pm, so it you arrive after then, good luck. When I arrived at 4:30 pm, nobody was there to open the facility front door, so I was left with my family on the street while it was pouring down rain, trying to protect ourselves under a tree. They didn't provide a door code, so we knocked, rang and called (the number on the reservation) over and over and nobody answered. We were out there for almost an hour in the rain before we heard from them and were finally let in. Awful experience and the management didn't care at all, so I assume this is typical. Would not recommend! Also, you can't pay through booking.com, which is inconvenient.

Very good location. Very nice property

some friends that we traveled with them, told us that the central rooms (casitas) had a lot of discomfort at night due to the noise in the pipes when the hydro is activated

beautiful and personable hotel! the staff were as good as it gets.

Great location, excellent breakfast manager was very helpful with answering any question we had.room also had a kitchenette area.

Can’t say we didn’t like anything. Our stay was only for one night. Room served our purpose.

Breakfast was excellent. Highly recommend the chilaquiles and the bacon. The property is beautiful - bright, colorful, gorgeous landscaping. Staff was exceptional. Lydia, the manager, contacted me before our stay to make sure we’d have everything we needed, and was very accommodating during our stay. The location is excellent- close to Centro and Fabricia Aurora.

It was a little noisy from vehicles on the road. But, it’s San Miguel and the roads are cobblestone close to town. To get a great location, street noise is part of the package.