Swan River Inn

The location is convenient, and the views are pretty.

Property is in shabby condition and badly needs updating and modernizing. Will not be returning.

The TV didn't work

Interesting part of town on the waterfront but we couldn’t figure out how to walk down to it. Walked to a breakfast cafe which was nice. The room itself has steps; you need to pay attention if you get up during the night.

This is a good location, the property itself has promise. The owner should sell it and someone else could take care of it properly.

The room clearly wasn't cleaned at all. The towels were in disarray and obviously dirty, the floor looked like it hadn't been vacuumed in weeks, and the bedspread had concerning stains. I'm pretty sure the sheets hadn't been changed in a while either. Neither the towels nor sheets were white, which is kind of a basic thing in hotels so that you can tell they're clean. We stayed in "Leather and Lace." There were numerous fuzzy pillows which we didn't even want to touch after seeing the state of the rest of the room. There was something dripping down one of the walls, and several of the other walls had random "things" stuck to them. There were long black hairs all over the floor. The owner was trying to cook, clean, and manage the front desk herself - she just needs to hire more staff.

Location

Dated

The location, building and room were all absolutely stunning!! I had visited Bigfork before and was always curious about the building and was excited to stay but was blown away at how nicely decorated the inn is. My room (the Crystal Palace) was gorgeous. And the views of Bigfork bay were beautiful!! It was so nice to be right in town and be able to easily walk to food and the theater.

I was a little confused by the patio I had and whether it was supposed to be private or not because there are iron gates to separate it but they aren’t kept closed. This was weird to me since my room had a tub in the middle next to the big windows and I wasn’t sure whether I had to close to blinds all the way. I also tried to use the second exit listed on a paper in my room but my key didn’t work so I had to carry my suitcase down the spiral staircase.