Antica Dimora Desenzano

Accoglienza e colazione eccezionali, per non parlare della camera!!

Beautiful rooms, outstanding bathroom and the staff was exceptional.

Everything was perfect

Don't know where to start...to sum it up everything was excellent. From the room, cleanliness, staff & breakfast. The rooms are beautifully decorated, big size room and the breakfast was phenomenal. The staff was very accommodating. Location was also great and close to the taxi/boats.

The stairs, however they helped us with our luggage's.

Das Ambiente war außergewöhnlich und sehr geschmackvoll. Die Tage, die wir in der Villa verbrachten, wurden wir von Alessia mit einem sehr tollen Frühstück versorgt.

Our second time staying here as it is one of the most beautiful boutique hotels we've stayed in. The staff are exceptional. The luxurious bed linens, attention to detail of the interior design, and location in Desanzano is fabulous. Looking forward to next time

This is the second time I visit this location. If you like the style shown in the pictures, the place delivers exactly as expected. Almost everything was fine. Breakfast was very good and tasty — it didn’t have the image of a large variety, but I found everything I wanted. The person who took care of us every morning was very kind and competent in answering all our questions. The location is very central, ideal for visiting the city and the surrounding areas.

We had a very unpleasant/strange situation. On the morning of our arrival, I received a standard message with directions and a question about our estimated arrival time (which I found very nice and appreciated). I replied to it. We arrived within the agreed time slot (7 pm–8 pm) and the door was locked. I rang the bell and waited about 5–10 minutes. I called the number from which I had received the message, but no one answered. Then I found two more phone numbers on the entrance door. I called the next number — still no answer. By now, about 20–30 minutes had passed with us standing on the street with our luggage. I called the third number on the door, and a lady answered, telling me in Italian that she didn’t speak English. She then passed the phone to a young man who came to open the door for us. He checked us in and showed us the rooms. This person was very well intentioned, but it was clear he was caught off guard and didn’t know he was going to have guests. That’s exactly how it felt — as if no one was expecting us to arrive. I understand they only have 5–6 rooms and maybe it’s not possible to keep the reception open all the time, but it is unacceptable for a guest not to be able to reach you for half an hour and be left standing outside with their luggage. What’s worse is that everything after that was very, very good — but that first impression left a black mark. On another note, this is already the second stay out of two when the street outside has been very noisy at night — to the point of waking us up (while sleeping with the window open).

The decoration and localization ❤️