Mini-Hotel Sultan

Best position to visit Astana. It is just one block away from Bayterek tower and bus stop to take bus to airport. There is also a commercial center nearby with food court. It was easy to find with informations given. From the window of the room i could see the top of Bayterek tower. The room was very big, clean and soundproof and bathroom was nice too. Wifi was good. Bed was very confortable. It is more a guest house than an hotel. There was a water tank to use for free in the corridor. The woman at the reception , who is sleeping in another room, was not speaking english but she was friendly and put me in contact by phone with another woman who was speaking good english and answered all my questions. Very good tradeoff between price/quality service

It was not possible to pay by credit card. So i had to go to bank to change money.

The location was excellent. It was right in the centre of the city

There is little to no privacy in the room. You can easily hear what the neighbours at the next door are doing (which means they can hear you as well). 10:00 Pm - 9:00 Am are quiet hours for the apartment, which is fine but this also means that we could hardly speak at night without worrying that we may wake up the neighbours! Another privacy issue! Biggest issue of all - We couldn't lock the bathroom door from the inside. On the very first day, it got stuck and the administrator had to call a sanitary engineer to open it, who in no uncertain terms stated that we shouldn't lock the door at all ! Yet again another privacy issue! There is no accessible kitchen, but they provide a mini refrigerator and microwave. Overall the apartment truly sucks when it comes to privacy! However, if you can get past these issues, it's a good apartment in an excellent location within the city. So would we go back to this apartment ? Most likely not, because we as a couple cherish our privacy, especially while on a vacation.

Friendly, warm hostess, very quiet and good location

nothing

directions as to obtaining access should be clear ie door 13 dial rom 936 and access is inside the entire block

The location is very good, next to the Baiterek.

Lady in reception was very kind.

A corner of peace in the heart of the capital. Practically in the city centre, a few steps from the Bayterek (visible from the window), rather easy to reach. The room is cozy, clean and comfortable. The owner was kind to us from the first moment and she was very helpful. Strongly recommended for stays of any length.