Posada El Volador

Everything.

Location, rooms are clean

It was perfect. Rosio, the host, was delightful.

Great location - a short hike to either the bus station or the centre. Run by friendly folks. Complimentary coffee and they also did my laundry.

Cuetzalan is very hilly and there is no escaping it. You will be climbing some stairs. That being said, it is hardly the fault of the hotel - just something to be aware of.

Super centric, optimal location, staff is super super friendly, room is ok

They could have better fan, it's very hot the weather at night. Opening the window helped al little.

Super clean, spacious and well decorated rooms in a very central location with a view of the town. Very helpful and friendly staff.

Not very many electrical outlets; shared TV areas in the hall instead of TVs in rooms.

The hotel is located just 5 min walk from the bus station (we travelled by bus). It very clean facility and the property is taken care of. Everything was super clean and there was daily housekeeping. The water pressure was great, and no problems with hot water. The room was tastefully decorated (we had 2 double beds). The owner's house is adjacent to the hotel wing. The family owns a pet guinea pig named Churro - my kids went crazy about this adorable little guy!!! So everyday the lady brought him out by the kitchen and let my kids play and pet it. Cuteness overload! The room was cool and quiet (especially, during the night). We also bought tours right from the hotel (their prices are very compatible with the rest of the tour operators). Everything was great and nothing to complain about. My kids enjoyed the nature (around Quetzalan - caves/waterfalls/pyramids) and the little Churro. ))) It's a shame that this town is virtually unknown to American tourists.

Here is some suggestions for even better stay: 1. Fan. Rooms need a fan. Because it can get pretty hot during the day. 2. Better curtains to block the lights from the street (right now rooms have decorative 1/2 length only) 3. Mosquito nets on windows. We stayed 3 nights, and overall it was a nice stay.

Service was great. everyone was very attentive to what my grandma needed. About an 8 minute walk to the center

nothing everything was great, electricity was out in the entire town when we got there but we were given lamps. thankfully it came back before the night

Close to the city center, spacious

I had to pay in cash because they didn’t accept card and they didn’t give any receipt despite their promise to do so. I spoke with the owner on the phone and she reassured me that she would email it. Still waiting.