Luna Blu

Good location to where we wanted to go the marina area. The room was a good size and clean. The staff were nice.

Breakfast seemed like it never got replenished. Once a certain item was gone, it wasn't replaced while we were eating there. It didn't seem like enough. Also, the parking area lights need to be adjusted. You're in total darkness until you reach the hotel door and then the parking lights come on. There is an elevator but it doesn't go to the rooms. You still have to climb stairs with your luggage to get to your actual room for those who can't do stairs well, or those who don't want to carry luggage up steps.

Very nice hotel with gardens and balconies.

It's worth mentioning that it's quite far from the center and in case you go out for diner you'll have to walk back. There's a train station next to the hotel but it's not the main one so it's not always possible to come back by train.

The person managing the hotel and interacting with guests was thoughtful and kind. I was at the hotel due to illness in my family and she could not have been nicer.

Parking was good

Bed uncomfortable. Pillows extremely hard. Breakfast very limited and no help from staff - we were not made aware of what was available . Restaurant not open until 7.30 and on arriving 10 mins early we were told to wait. On leaving we had to wait ages for someone to understand we wanted to pay our city tax!

Breakfast was tasty. Staff tried their best to help. Language barrier.

It would be great if there was a kettle or coffee/ tea in the room, since the restaurant is not always open. There are no restaurants close by. Also a small fridge. Housekeeping should stock up soap/ shampoo. Put a recycle bin in the room.

The staff was nice and welcoming.

The location is terrible, the station (and is not the main station of la Spezia) is 8 minutes walking but the only way to get to the hotel, if you don't have a car, is to cross a low bridge. The hotel is 3.3km walk from the center. Breakfast, the first day I took a yogurt to go and it was spoiled. The second day there were no options for breakfast, there were only boiled eggs, a slice of ham and a slice of cheese, and the breads they had looked old.

The property is clean and the staff very kind and professional

The room may be improved by adding soap dispensers or increase soap supply and a mini bar

Free parking

Breakfast