Hotel Bergkristall Oberlech

We loved the food in the restaurant and the views from our balcony. The staff were very friendly and helpful.

It would be good to explain how the meals in the restaurant work upon arrival. We were assigned our own table for the duration of our stay and the half board dinner is amazing value, partially served and partially buffet most evenings but this process wasn't clear to us initially. We also weren't aware what dinner would include so didn't book half board until we'd already been in the hotel a couple of days. Now that we know we would definitely book half board next time. Events were posted in the entrance hall but in Austrian only and although I speak some I couldn't always understand the signs. This was a little off-putting when it was at the entrance to the bar/restaurant because I wasn't sure if it was saying we couldn't enter.

The property is very conveniently located on the slopes of Oberlech for ski in and ski out access. large and bright rooms with exceptionally nice decor. beautiful and big spa with plenty of relaxation options. The food is great and menu is very diverse. WiFi is excellent in every place and room at the hotel.

Location in the middle of Oberlech - great for skiing. Modern SPA facilities (although one door handle was broken and not repaired for 3 days).

Could not sleep the first night due to an outside light shining right into our room until 1.30am (see picture). Curtains are not black-out. Cheese fondue dinner was mediocre - some had the dry bread from the breakfast buffet while others got fresh bread.