Hotel Alphof Stubaital

There is no refrigerator in the room. Old furniture, does not correspond to the level of 4 stars. Old carpet, from which we sneezed all 2 days. Cookies and cakes for breakfast and lunch were not fresh. We ordered Christmas dinner a day in advance. We came to Christmas dinner at the appointed time, waited for dinner with a small child (1 year and 7 months) for 2 hours. The child began to fall asleep in a chair, we asked the waitress to bring food to the room, since this service is available at the hotel. But the administrator Krisz forbade the waitress to bring food to our room. As a result, on Christmas Eve, we went to bed hungry. In the morning, since the mood and Christmas Eve were spoiled, we decided to go home early. We came to the reception. The administrator Krisz was there. When we asked why you were leaving and how he could help us, we explained to him the situation, which he already knew about. In response, we did not even receive an apology, but heard that you are not at home. Although the hotel writes everywhere "With us you will feel at home". We do not recommend this hotel, especially for a holiday with children. There are no 4-star amenities. The price is many times overpriced and does not correspond to the quality of the services provided.

We are very satisfied with servis.We like our waitresses Patricia and Jana. The cousine was delicious,the room clean and the wellness without childern excellent.Thank you for beautiful Christmas time.

The hotel Alphof was a great hotel! The room was very clean, the food was great. The best part about the hotel was its staff, who were incredible. Every question we asked was answered with a smile and a solution that exceeded our expectations. The Stubai super Card is a great asset to this hotel, we have made great use of it.

Really happy with the hotel and location. The food was delicious and the staff were incredible and helpful. Thank you!

Absolutely perfect accommodation and service. Excellent five-course dinner. For breakfast buffet with a rich selection of sweet and savoury breakfast. Fruit and vegetable salads for both. The staff was very accommodating, kind and helpful. The spa was beautiful and quiet. Location in a quiet part of the town. I highly recommend it to everyone.