Der Ortnerhof - Hotel & Reiterhof

Nažalost hotel nije ispunio naša očekivanja; Izbor namirnica za doručkom je skroman, ali korektan no na svemu se bezobrazno štedi, kada je ostatak moje obitelji oko 9 sati dolazio na doručak, dočekivali bi ih prazni pladnjevi, a punjenje je išlo sporo i zaista je iritantno da svaki dan moraš tražiti ili čekat hranu kad je u pitanju bife. Općenito, omjer količine hrane i broja gostiju za doručkom nije bio realan. Za večerom smo bili smješteni  jednu od pokrajnjih blagavaonica u kojoj se osjećao jak miris laka za drvo i izazivao nam mučninu, u glavni restoranski prostor sa kaminom doslovno nismo imali pristup jer je otvoren samo ta dva sata dok traje večera, a bitna je razlika kad se radi i o ugođaju i udobnosti. Nije u redu da svi gosti jednako plate boravak, a imaju drugačiji tretman. Na upit možemo li barem zadnju večer tamo večerati dobili smo kategorički - ne! Ovo je smještaj u kojem domaćini očekuju da se gost prilagodi njima a ne obrnuto. Hrana za večerom je bila prosječna. Osoblje zaista konstantno ispituje je li sve u redu, ali ne prihvaća kritiku niti je spremno promijeniti ono što nije u redu, samo slegnu ramenima i ignoriraju komentar. Stekli smo dojam da su vrlo samouvjereni i očekuju samo pohvale. Tijekom dana, između doručka i večere (10 - 19 h) ne postoji mogućnost da se sjedne uz kamin i uz kavu čita knjiga što sam očekivala prema opisu i fotografijama, već je sve zatvoreno i u mraku, kamin ne pale ni za vrijeme doručka. Sauna se može koristiti samo u periodu od 16 - 19 i to je ujedno jedini sadržaj u objektu s tim da ju prekasno upale pa je temperatura drugi dan boravka u 16:20 sati bila jedva 40 stupnjeva i opet sam morala pitati, čekati, moliti...

Absoluter Geheimtipp. Wir haben unseren Wanderurlaub hier verbracht. Prägraten ist zwar etwas abgelegen, aber man erreicht schnell viele schöne Wanderstrecken. Das Abendessen ist der Hammer! Koch und Inhaber kennt sein Handwerk und ist immer kurz für ein Wortgeplänckel zu haben. Die Sauna war ebenfalls top. Runde heraus - für den Preis ein absoluter Glücksgriff.Wir haben uns wirklich sehr wohl gefühlt.

We loved every minute of our stay. The people are so kind and accommodating. The food is extremely delicious. Our kids ate vegetables and salads they would not normally try and loved them all. Each day we looked forward to dinner and wondered what surprises would be served. We stayed 6 nights and feel that we got a wonderful variety of food and local cuisine. The location is breath-taking. It does require a car, but it is well worth it to be able to discover the many hidden gems in this part of Austria. We greatly appreciate the hospitality and hope to come back.

Our mistake was not realizing the method of payment prior to checking in. Though our reservation was held with a credit card via Booking.com, it was not allowed for payment. We missed reading these details upon making our reservation. It would have been nice if this was mentioned when we arrived, since payment was not made until our departure. We were able to meet our obligation, but we had to contact our personal bank for assistance. We will be prepared for our next visit. :-)

Hele fijne accommodatie en wij hebben heerlijk gegeten in het hotel. Zeer tevreden.

The apartment was large and very nice.3 bedrooms with 3 full bathrooms and a very nice terrace and living area with kitchen. Perfect apartment and the staff was helpful

The food was nice haute cuisine but heavy Tyrol.It is not so easy to digest for everyone and i did not like this part but the chef made for us some simple rice at a point cause we simply couldn't eat the heavy fat food(not bad just not everyday:) So maybe to consider if you are not native

Beautiful environment beautiful rooms great, friendly and helpful staff.

Nothing