Innoview Lodge

Cleanliness and friendliness in staff... Ohh the hospitality was unmatched....

Nothing i can think of

Location

TV not working

Nothing.

I tried to change my booking, they told me to call booking.com, booking.com assisted me then they did not confirm/approve the date change.

Everything is good there

Nothing

Nothing because there was no electricity

There was no electricity. I used cold water at night and cold water in the morning

Upon my arrival I figured that there was no power, I came there to get some rest and cook as I came a bodybuilding show. I was so disappointed I couldn't check-in. They ddnt even inform us about the issues before my arrival. I requested for a refund and they sent me back and forth the service I quiet disappointing. I wouldn't recommend anyone to make a reservation there. The owner informed me that I need to contact booking.com directly for my refund but I contacted booking.com they also said I must communicate with the owner in the regards of the cancelation. I still need back my money I cannot pay for a room that I did not utilize because of the poor service etc. They couldn't even recommend any alternative option to help me out...

All I need is my money back. I had to borrow money to book somewhere else. Im broke 😭. I dnt even have money to travel back to my hometown. This is so depressing and heartbreaking for my situation at the moment. I dnt have money,im short with that money this is not an understatement I mean it

We didn't even go inside, when we got to the property we were told there was no electricity and its been 2 days and the ownerwas rude on the phone. We had to look for an alternative place

The accommodation is comfortable.