De Watermolen

Average hotel surrounded by beautiful environment. When I was checking out the director of the hotel was in the reception. He left and inmediately rang the receptionist to tell her that she has to charge me extra night cost because they have cleaned the room and I have left there my suitcase. Right and I did not complain about that although it seems exaggerated the cost of an extra night just for leaving there my belongings when the hotel was completely empty. Anyway what I did not like was how the director of the hotel did not want to face me and used the receptionist as a shield while he was hidden in the next room In a short term you earned easy 123 euros but I do not think it will be a wise decision for long term.

during a sunne autumn day we went biking in the Kasterlee, Retie neighbourhood and ended up having 30 minute stop in this wonderfull romanctic place . We had a great Tripple from Westmalle which we enjoyed next to the watermill..wow what a beer

We visited this hotel in August. The room was a little disappointing and had a damp feel to it. The Television had no reception, so we couldn’t watch it and the beds were small, very low and too soft. Breakfast, on the other hand, was great. The staff are very helpful and friendly. I would go back for the food, but not the rooms.

This well maintained hotel is located on the country-side. The surroundings are beautiful which is great if you want to go for a walk. The room is just okay. The restaurant however is very good. Lovely.

This is a lovely hotel in the most beautiful of settings. It is flanked on two sides by the river, one part flows through the mill race. The staff were friendly and very attentive and could not be faulted. The breakfast was very good and of excellent quality served in the restaurant on white linen covered tables. This quality is reflected in the €20 charge. Our room was on the ground floor. There is a first floor too, but there is no lift. The room was poorly equipped for a four star hotel. The beds were too low and too soft, time for a replacement to higher firmer ones, suitable for persons of limited mobility. The desk had no usable socket, unless one pulled the plug from the TV, on hands and knees! There was no tea/coffee making facility, so bring your own! The bathroom was a good size and nicely equipped, but what let it down was an 'over the bath' shower and total lack of hooks to hang your clothes. Over the bath is just no good if you are infirm! This needs addressing and walk in showers are a must. The hotel needs to brush up on how four star hotel rooms are expected to be and definitely needs a lift!! It is a fantastic place to stay but it's gourmet reputation maybe not enough for the whole four star package, especially ,as guests, we were unable to reserve a table for dinner! We had to go elsewhere! Overall... yes, we would return. We did have a fantastic two days in a nice hotel, in a beautiful spot, in Kasterlee.

This is a family run hotel that provides up to date hotel rooms and 2 restaurants (one more formal and the other more casual). It is a bit out of the way from the town center so a rental car is strongly recommended. The breakfast is not free. I believed the charge is quite high (more than 20 Euros). Free WiFi but the signals are not strong enough to cover the entire hotel ground. For example, the WiFi signals are strong in the hotel room, OK in the courtyard but no signal at the reception area. In general, I found this hotel acceptable for the purpose of my stay. I will stay here again.

Stayed three nights in the hotel on a conference. The rooms are fine, clean, quiet with minibar. Bathroom was ok (you have to take a douche in the bath, not always convenient but it works). Wifi in the rooms (which are located in an annexe) is rather weak, but free. The conference rooms I saw (two) were fine, IT equipment available etc, accomodates up to 20 participants. Snacks during break were really pleasant. Nothing but friendly faces in the hotel, at the reception, bar, restaurant. Had dinner two evenings in the hotel's restaurant and that was a great experience. Top cuisine, delicious with swift service. Recommended

I stayed here over one week for business. The staff is very friendly, the room is really nice, yet on the smaller size. Breakfast is good, but quite expensive, not something I would usually pay privately. Our group also had a business dinner in the restaurant which was fantastic. Any food really is great. The hotel is located in a quite residential area, but about 1 km away there are still some really nice restaurants around if you want to venture outside. Overall a great stay, especially for business or if you choose for pleasure.

I stayed here one night, en-route to Switzerland. The grounds and facilities are lovely and check-in was very friendly and efficient. I was taken to my room by one of the associates. The room was very nice, with a good cable TV, very comfortable bed and a modern and clean bathroom. Unfortunately for me, I could not find any in-room dining, despite the hotel having a very well-known restaurant on-site. I had to leave early in the morning and was surprised to find the reception is not staffed until 0900. That makes payment a challenge. However, when I phoned later, the hotel were very helpful and helped me pay over the phone.

We were here for a business stay. The rooms were good. Just took a while till the heater started working properly (as it was quite cold outside). The best was the evening we enjoyed in the restaurant. The variety of starters, the delicious main course and the self made icecream for dessert... It was great! Thanks for this nice experience Hotel Watermolen!