Balneo and SPA Complex MINERAL YAGODA

The weather, the peace and quiet, the pool. The food and serving staff were not bad.

The hotel is overrated, it doesn't match 4 star hotel amenities and a level of hospitality. A frown and inhospitable receptionists managed to ruin our otherwise not bad experience by being rude and unpolite at our last day. The room's curtains were dirty, and the beds weren't separated as required. They dodn't change the towels over three days. Old and uncomfortable mattresses, peeling paint on the wall. The lobby is not aestetically arranged, etc. I'm quite disappointed and not recommending.

Закуската перфектна, отношението на персонала просто отлично, обслужването в СПА комплекса перфектно.

There is nothing in this village except a couple of hotels, so there is nothing to do except to relax… The rooms and all the facilities need renovation and redesign, everything has the smell of the past… but ok, two nights there were fine.

The outdoor swimming pool is closed at 6 p.m. It is ridiculous, especially in summer, now, when it is plus 40 outside… It should work till 8 p.m. or even 9. What to do in this hotel in the evening? the indoor hot pool is open at least till 7 p.m.