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8.7 / 10 Guest Rating

Hunan New Pipaxi Hotel

No. 282 Jinbian Road, Zhangjiajie National Forest Park Tickets station, Zhangjiajie, cn

Hunan New Pipaxi Hotel - main view

About the Property

Luxurious Accommodations and Unique Design
Hunan New Pipaxi Hotel offers novel design and luxurious accommodations, with 180 rooms/suites including presidential suites and luxurious standard rooms. The distinct suspending buildings reflect the Tujia Nationality's architectural style, providing guests with a unique and memorable stay.

Convenient Location and Access to Scenic Spots
Situated within Zhangjiajie National Forest Park, guests have easy access to renowned scenic spots like Yellow Stone Stronghold and Golden Whip Stream. The hotel's proximity to the park's South Gate and transportation hubs ensures a seamless travel experience for visitors.

Abundant Amenities and Recreational Activities
Guests can enjoy a range of amenities at Pipaxi Hotel, including a minibar in every room, free WiFi, and a 24-hour front desk. The property also features a garden, terrace, and activities like cycling and hiking, promising a relaxing and entertaining stay.

Book your stay at Hunan New Pipaxi Hotel for a memorable experience amidst the natural beauty of Zhangjiajie National Forest Park.

Facilities & Amenities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant

Important Information

Check-in & Out

Check-in
Check-out01:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property reserves the right to release the room after 00:00 on the day of check-in. Guests planning to arrive after this time should contact the property directly. The property's contact info can be found in the confirmation email. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.7
Excellent19 verified reviews
AI Summary

Guests highly rate the cleanliness and frequently praise the location.

Categories

Cleanliness8.9
Service9.4
Location9.4
Room Quality7.5
Amenities8.9
Value for Money8.9
Food and Beverage7.5
Overall Experience8.9

Select topics to read reviews

M
MikaelseSE
Verified booking
couple
Standard Room
Stayed in Jan 6, 2026

"Good"

3.0

Bra läge nära entrén till nationslivet parken

Bilderna från annonsen stämde inte en sekund med vad som var utlovat. Ingen undring från hotell rummet inget stämde och frukosten var under all kritik, rekommenderar inte detta.

Helpful?
S
swiecagbGB
Verified booking
family_with_children
Standard Room
Stayed in Dec 1, 2025

"Exceptional"

10.0

Location

Breakfast

Helpful?
C
Clothilde/MaximefrFR
Verified booking
couple
Standard Room
Stayed in Sep 19, 2025

"Hôtel calme, propre, personnel agréable et emplacement idéal"

8.0

Nous avons apprécié le calme et la propreté des lieux. L’hôtel de situé à 10mn à pied d’une entrée du national forest Park donc emplacement au top. Le café servi au petit-déjeuner était excellent.

Rien

Helpful?
R
RezwanulbdBD
Verified booking
young couple
Standard Room
Stayed in May 16, 2025

"Very good"

8.0

Location good,

No elevator in the hotel. Beds and toilets are very old.

Helpful?
I
IrinaruRU
Verified booking
family with young children
Standard Room
Stayed in Mar 24, 2025

"Exceptional"

10.0

I really liked this hotel. It's comfortable, clean, quiet, and peaceful. Excellent staff, very pleasant and smiling, always ready to help. It is very beautiful on the territory of the hotel, lots of greenery and flowering trees. I recommend.

Helpful?
A
AlfreddeDE
Verified booking
family with young children
Standard Room
Stayed in Nov 21, 2024

"Exceptional"

10.0

15 minutes walk to park entrance, shops and small restaurants near by. Helpful with reserving tickets .

Helpful?
P
PeterauAU
Verified booking
family with young children
Standard Room
Stayed in Oct 27, 2024

"Good"

7.0

close to some attractions very far from others. The hotel is very spacious and spread out. you have to walk a long way.

The staff knew very little English.

Helpful?
J
JoanisusUS
Verified booking
solo traveller
Standard Room
Stayed in Aug 28, 2024

"Bad"

1.0

Just the fact that I had a room to sleep.

The first room they gave me had no lights or electricity, so the A.C. couldn’t work. They moved me to a different room, but the issues didn’t stop there. As a foreigner, they overcharged me for an excursion that should have cost 200 of their currency, making me pay 300 instead. They promised to help but never did, ultimately cheating me out of the excursion. The manager told me I had to arrange my own transportation, which cost me over $200. I have the receipt to prove it. Meanwhile, I saw buses picking up other guests for their excursions, but I was excluded.When I confronted them, they brushed me off. They even threatened to keep me in the country without involving the authorities over just 300 of their currency. Their communication was poor throughout my stay, and the entire staff ganged up on me, making me feel worse than I ever have in my life. At one point, they locked my room, preventing me from accessing my belongings until I repaid them with my card. They also made me book a second reservation but still haven’t refunded my down payment for either booking. On top of that, they forced me to open an unfamiliar account.During my excursion, I was lucky to make friends who spoke their language and helped translate for me. That’s how I learned exactly what they were saying about me. I wouldn’t recommend anyone stay at this hotel. In other hotels, when they provide excursions, they also include transportation. Unfortunately, that wasn’t my experience here.

Helpful?
A
AleksandraruRU
Verified booking
with friends
Standard Room
Stayed in Jul 22, 2024

"Lovely, comfortable and convenient"

10.0

The location is top notch! Basically 10 minutes to the mountain gate on food! And you can see mountains from the inner courtyard too, which in itself is lovely. Breakfast is pretty varied, we loved it. The room is comfortable and clean.

Helpful?
A
AbdulpkPK
Verified booking
with friends
Standard Room
Stayed in Jul 20, 2024

"Its for the people who want a very comfortable bed."

10.0

Very good scenery and view

I think nothing as such. Everything was perfect

Helpful?