Hotel Terrasse am See

Excellent location for Rigi and walking. The views from the terrace are amazing! The room is basic. However, it is clean and comfortable. Staff are friendly and welcoming.

There are no tea/coffee facilities in the room

Location, views, hospitality, breakfast and the coffee maker.

Shower was a bit small but it’s a historical hotel so I get it, also didn’t like that guests smoked on the balcony, it was warm and we had to shut the windows due to the smell.

An incredibly charming, and a well maintained historic hotel. Staff was really nice, and the breakfast (with that view) was something I looked forward to everyday. Also its location is ideal; it's right next to the Riggi train, the ferry stop and the bus stop. How perfect is that?! Got the most stunning pictures right from my room's shared balcony, morning, evening and even nighttime! Easy access to pretty much all tourist hotspots all around Lake Lucerne and other places. The few things I would recommend: 1. Fix the floor creaking (BUT NOT CHANGE THEM, because they're beautiful). They creak so loud it wakes up the other person in the room 2. Room keys have these grenade looking keychains we were told represent lake bouys. Please reduce the bouy sizes on the room keys so they can fit in a pocket. 3. Maybe hire some staff for the night shift in case guests have an emergency, medical or otherwise. 4. Historic buildings can have plumbing issues. My bath drain kept getting blocked with water overflowing into the larger bathroom. 5. You have an amazing breakfast room. Why not also open it up for lunch and dinner as well? There seems to be a shortage of good restaurants in the area. Everything said, I cant wait to go back to this charming, memorable hotel again.

Beautiful location, wonderful staff.

Breakfast could be improved.

The area and environment around the hotel is absolutely stunning and we really enjoyed exploring Vitznau. The hotel was clean and where it is situated was really amazing. However, the hotel itself felt like you were alone the entire time with no service. Breakfast options were poor. The room had a construction site that began working loudly at 6am in the morning and the bed was very uncomfortable. For the price, we were hoping for a more comfortable room. The staff also took our feedback kindly. We were also very grateful for the free car park!