Pension Lukas

It was clean

Some Beds were not comfortable

Everything with the hotel was OK.

Some of the information on the site of booking.com was not true. For instance, the restaurant of the guest house didn't work. There was no possibility of using the pool of the next hotel with the reduced price.

We stayed here for a sleep-over during a long trip. The place was perfect for us. The style is not modern but rather like home and thats how we felt: peace and quiet, comfortable and relaxed. The stay, was very affordable and plece easy to reach (easy also for a day in Karlsbad). A bonus: very good breakfast.

The only thing missing was a shower-gel or soap (however hand soap was available)

breakfast

Too much hot in the room

Easy check in

Breakfast was included but, as they would be closed for it, we've got only panini and a fruit juice.

Overall, it is worth what you pay. The breakfast, location, parking and the room I stayed at had a beautiful view.

Nothing

Pension Lukas is an accommodation with potential - one can see that in its heyday, it used to be a nice place to come for comfort, fun, and relaxation while being in the close reach of Karlovy Vary. However, the place has gone into disrepair and poor hospitality practices, and your experience will likely vary greatly by which room you are given. Although we visited during the cold winter, the backyard, public playground in the front, and surrounding town were enjoyable for a walk and play. It is only a short drive or bus ride into Karlovy Vary, and Pension Lukas offers 15% discount to the Alz. Lazne facility for spa procedures.

We booked an apartment for the family, as advertised on booking.com and Airbnb. Upon arrival, the lady owner told (i.e. lied, as we later found out) us that the apartment was “broken” and therefore she would give us two separate rooms. One of the room stank very badly of sewage, both had carpet that my brother later had allergic reactions to (we had specifically chosen the apartment because it had hardwood floors). Given that our children were already tired and cranky, and that the payment had already been made, we took the rooms, aired out the sewer-smelling room, and did not enter the smelly bathroom. For one night, we thought we could bear it and did not want to bother the owner who seemed cranky and burnt out herself. The true shock came the next morning, when we got up and met guests coming out from the apartment we had booked! The owner is engaging in dishonest practices by showcasing the best room, double booking, then offering lesser rooms to guests. If she had apologized for the double booking (it happens), let us see all the rooms available (turned out there were two other rooms with hardwood floors empty, but she likely didn’t want to put us there lest we find out about her lie) and choose, all would have been fine. It’s truly a shame that an accommodation with potential is being run this way.