Hotel Provisorium13

Location is excellent

Before checked in hotel, amount was deducted without my concern when I was guaranteed the reservation. None of the reception team is available after 7PM to until 8AM. None toilet kit is provided. I tried to call but no one is available , even before checked out tried to call through reception bell, but no hotel team is available to proceed for checkout and invoice issue. Wrongly located hotel as a 0.5Kms from the CHUR when I was search in booking.com, but realised that the property located 26 Kms from the church which is at AROSA. Because of this mis information, I lost my valuable sightseeing hours . In room AC and heater not available.

Sehr freundlicher Empfang, mit diversen Informationen. Einfache Zimmer,aber sehr sauber. Das Bett hatte eine gute Matratze,haben gut geschlafen. Das Frühstücksbuffet mit toller Auswahl. Wüsste nicht was man mehr braucht.

Keine Mängel !

The location is fantastic- one of the few hotels right on the lake. The rooms are spacious and the beds and pillows are comfortable. I enjoyed sitting on the balcony. Receptionist was very friendly and helpful. For 6 chf you can park in a nearby parking garage. The Arose card made for a great experience.

The sound proofing is horrible and I could hear phones vibrating from other rooms as well as talking and walking and doors shutting vibrated down through the halls. Also, it smelled like people were smoking inside the hotel each time I went into the hallway and shared spaces.

La il·luminació de l'habitació és francament escassa.

Super sehr freundliche Bedienung!!!

zentrale Lage, Sauberkeit, Ausstattung und Personal

das WC/Bad ist eher klein geschnitten

Sehr freundliche und hilfsbereite Gastgeber und Personal. Frühstück immer alles frisch zubereitet. Gute und grosse Auswahl an Brote, Müesli, Joghurt, Eier, Aufschnitt und Käse. Früchte und Kaffee/Tee nach Wahl. Die Lage direkt am See und Zentrum.

Ich habe nichts zu bemängeln.