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8.3 / 10 Guest Rating

Hotel Los Portales Inn

Calle 5 10-125, Popayan, co

Hotel Los Portales Inn - main view

About the Property

Convenient Location and Comfortable Stay

Garden and Shared Lounge: Enjoy the serene ambiance and socialize in our garden and shared lounge areas.

Modern Amenities: Relax in guest rooms with flat-screen TVs, free WiFi, and private bathrooms with complimentary toiletries.

Delicious Breakfast: Start your day with a complimentary American breakfast served daily.

Book your stay at Hotel Los Portales Inn for a relaxing and enjoyable experience in Popayan.

Facilities & Amenities

Room service
Family rooms
Fax/photocopying
Tour desk
Ironing service
Shared lounge/TV area
Concierge service
Grocery deliveries
Public Bath
Outdoor furniture

Important Information

Check-in & Out

Check-in
Check-out01:00 PM

Property Notes

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent32 verified reviews
AI Summary

Guests highly rate the location and frequently praise the food quality.

Categories

Cleanliness6.5
Service8.6
Location9.1
Room Quality8.1
Amenities8.1
Value for Money8.6
Food and Beverage9.1
Overall Experience8.6

Select topics to read reviews

T
TobincaCA
Verified booking
family with young children
Standard Room
Stayed in Aug 27, 2023

"Courtyard comfort"

9.0

Lovely spot with courtyards and a yummy breakfast. Staff were helpful and the location was walking distance to sights in the old town. Our room was comfortable and clean. Shower was hot!

Helpful?
M
MaríacoCO
Verified booking
young couple
Standard Room
Stayed in Jan 2, 2023

"Very good"

8.0
Helpful?
J
JonathangbGB
Verified booking
with friends
Standard Room
Stayed in Dec 8, 2022

"Passable"

5.0

Central location, walking distance from downtown attractions. Picturesque courtyard. Staff generally tried to be helpful.

The courtyard creates loud echos when other guests make any noise, and it was noisy at night during our stay. The room was very damp and there were lots of flies in the room. Internet and hot water were both intermittent. Fleece blanket and massive pillows felt clunky. Staff not the most effective.

Helpful?
D
DaniëlusUS
Verified booking
solo traveller
Standard Room
Stayed in Oct 4, 2022

"a great place to spend a few nights while in Cali"

10.0

a great place to spend a few days while in Cali. the owner was very friendly and helpful. the rooms very comfortable. the bed was very confidant. it's in a great location.

nothing

Helpful?
Z
ZoraidacaCA
Verified booking
group
Standard Room
Stayed in Sep 14, 2022

"Excellent"

10.0

Location, clean, the staff is incredible helpful

None

Helpful?
A
AnacoCO
Verified booking
review category business travellers
Standard Room
Stayed in Sep 12, 2022

"Very good"

8.0
Helpful?
M
MariacoCO
Verified booking
review category business travellers
Standard Room
Stayed in Sep 3, 2022

"Very poor"

2.0
Helpful?
J
JeromefrFR
Verified booking
family with young children
Standard Room
Stayed in Aug 28, 2022

"Comfortable, original and nice place"

9.0

Hotel with several patios one after the other, all in one floor, giving it an original feel and comfort for spending time outside of your room. Helpful staff, that helped us do our laundry.

Breakfast stopped at 9am.

Helpful?
M
MrusUS
Verified booking
young couple
Standard Room
Stayed in Aug 24, 2022

"Passable"

5.0

Staff

Bad smell like sewage in the entire room

Helpful?
E
ElenamxMX
Verified booking
young couple
Standard Room
Stayed in Aug 19, 2022

"Exceptional"

10.0

The best thing about the hotel is the staff. Also very clean and comfortable, great shower, great location.

Helpful?