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8.9 / 10 Guest Rating

Hotel La Caracola Salento

1 Calle 7 #1-56, Salento, co

Hotel La Caracola Salento - main view

About the Property

Modern 4-Star Hotel in Salento

Luxurious Amenities: Hotel La Caracola offers allergy-free rooms, a garden, free WiFi, and a terrace for guests to relax and unwind during their stay. The property also features a tour desk for convenient trip planning.

Comfortable Accommodations: Each room at Hotel La Caracola is equipped with a coffee machine, private bathroom with free toiletries, and cozy bed linens. Guests can enjoy a buffet or continental breakfast during their stay.

Explore Salento: Located near popular attractions like Ukumari Zoo and Pereira's Botanical Garden, guests can easily explore the vibrant city and partake in activities such as cycling. The hotel also offers a paid airport shuttle service for added convenience.

Ready to experience luxury and comfort in Salento? Book your stay at Hotel La Caracola now!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Tour desk
Non-smoking throughout
Board games/puzzles
Shuttle service (additional charge)

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Our hotel is located 656 feet from the central square of Salento. In addition to the beauty of our village, you will be able to discover the Cocora Valley and its giant palm trees, coffee farms and you can walk on the trails of the region, on foot, by bike or on horseback!Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.9
Excellent291 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the friendly staff.

Categories

Cleanliness8.4
Service9.7
Location8.9
Room Quality8.2
Amenities8.7
Value for Money9.2
Food and Beverage8.8
Overall Experience9.2

Select topics to read reviews

D
DiosacoCO
Verified booking
extended_group
Standard Room
Stayed in Jan 10, 2026

"Cómodo, ameno y acogedor"

9.0

Le permite al huésped tener mucha independencia, se siente hogareño pues nos alojamos en el segundo piso y teníamos cocineta, comedor y una salita. En la zona no hay ruido alrededor entonces se puede descansar muy bien. El desayuno muy rico.

Helpful?
A
adrianacoCO
Verified booking
extended_group
Standard Room
Stayed in Jan 9, 2026

"Exceptional"

10.0

Todo espectacular, Erika super atenta, siempre volveremos a elegirlos.

Todo nos gustó, nada negativo

Helpful?
A
AnnefrFR
Verified booking
couple
Standard Room
Stayed in Jan 8, 2026

"Rapport qualité-prix-accueil-emplacement imbattable"

9.0

L’emplacement à proximité du centre est top. L’hôtel est charmant, Erika a l’accueil très sympa et Jérôme qui s’occupe des resas est super disponible et réactif. Nous avons avant notre arrivée reçu un message très précis et complet sur toutes les activités possibles à Salento et alentours. Il a géré pour nous de À à Z en toute dernière minute la veille au soir pour le le demain l’excursion dans la Vallée de la Carbonara avec un super guide francophone - à ne pas rater. Je recommande La Caracola les yeux fermés, rapport qualité - prix - accueil - emplacement mbattable.

Helpful?
C
Carlos AlbertoatAT
Verified booking
family_with_children
Standard Room
Stayed in Jan 7, 2026

"Exceptional"

10.0

Todo perfecto. Atención de Erika, la ubicación, limpieza, etc. Sitio para volver a visitar

Helpful?
Z
ZuzannadkDK
Verified booking
couple
Standard Room
Stayed in Jan 5, 2026

"pobyt świetny! bardzo pomocni pracownicy, dostałam wszystkie informacje, polecenia plantacji kawy i restauracji. bardzo"

9.0

bardzo miła i pomocna obsługa strasznie wygodna łóżka bardzo dobra lokalizacja

bardzo małe pokoje ale uważam, że to nie jest minus, dla chcącego nic trudnego

Helpful?
J
JaimecoCO
Verified booking
family_with_children
Standard Room
Stayed in Jan 5, 2026

"Exceptional"

9.0

Buena ubicación.

Helpful?
R
RamirezcoCO
Verified booking
extended_group
Standard Room
Stayed in Jan 4, 2026

"Exceptional"

10.0
Helpful?
E
ElenaesES
Verified booking
family_with_children
Standard Room
Stayed in Jan 3, 2026

"Pésimo alojamiento"

1.0

L'atención de Erika

El hotel no tiene buenas instalaciones. Habitación sin ventilación, ni siquiera hacen la cama. El desayuno muy muy justo. Y encima el dueño te sugiere por whatsapp q le pongas una puntuación alta, aún sabiendo todos los problemas.

Helpful?
N
NicolasuyUY
Verified booking
couple
Standard Room
Stayed in Jan 2, 2026

"Lugar tranquilo para alojarse. Personal muy amable. Lo único que el baño está fuera de la habitación"

9.0

Buen desayuno! Lugar tranquilo. Recomendado para alojarse.

Helpful?
S
stefaniaitIT
Verified booking
family_with_children
Standard Room
Stayed in Jan 1, 2026

"Good"

6.0

Staff molto gentile e disponibile. Possibilità di ottenere informazioni su tutte le escursioni disponibili. Colazione tipica colombiana.

Non é chiara la tipologia delle camere (alcune di esse affacciano sulla strada e non hanno tende oscuranti per la luce). Purtroppo non abbiamo riposato bene per la luce e per i rumori vicino alla zona colazione dalle 7 del mattino circa.

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