Landhotel Bergischer Hof GmbH Marialinden

Nothing. I didn't stay there but was charged for nothing.

I arrived but nobody met me. The key with my name on the sheet of sticky paper was on the keys. The keys were just outside the building on a table. I entered the building, opened the room and found there are no blinds on the window in my room. Just a transparent curtain that allows the full light from the outside! I realized that no sleep night is guaranteed and went through all the building hoping to find any staff. I found nobody. The phone number of the hotel was silent. No customer care. I put the key back and wrote a notice that I arrived but won't stay here because of no chance to sleep and left to another hotel which I immediately booked via booking.com. I turned to the booking.com Customer care but they were also unable to reach the hotel staff. The next day I received the message from the Hotel via booking.com about 'no show'. Booking.com didn't help me to get my money back. So, I am very much dissatisfied both with the Hotel and Booking com Customer care

Excellent breakfast and very good food at the restaurant. The room was comfortable and really clean.

Nice little small country hotel. The beds were very comfortable and the room was very clean. Small but adequate bathroom. Free parking and there was a supermarket opposite of the hotel. The hotel is located in lovely surroundings, lots of nature. We had dinner and breakfast at the restaurant which was very nice. Friendly owner who helped us book a taxi.

The walls are very thin and at 4AM the people in the room next to us were very loud which woke us up. If you are a light sleeper please bring earplugs.