Reef House

We found a family at Reef House! We stayed there 4 days. The place and around the place are not perfect, some organisation could get better, but here everyone made us feel just home. They helped us in everything, planning our trips and activities and many times we asked for a taxi they didn' t even call anyone: they directly took us to our destination. On my boyfriend's birthday we spent the day on a trip we organised with the guys of the hotel, and at night they prepared a birthday surprise for him: there was bedouin tea, local fruit and a big awesome cake we ate all together with the other guests of the hotel! The next day we had to leave at 6 am, but Amr was there for us to check out and say goodbye watching sunlight together. They are able to create true connections and bonds with and within their guests. We just can't explain how grateful we are for the esperience with all of them and really recommend anyone to choose Reef House. We will do it again 👍🏻♥️

Warm weather and the Red Sea.

We booked 15 days and only stayed 2. It is a building site, without proper access road. No proper restaurant. Food was limited, the same and not enough. They said the price was 3 EUR breakfast, 6 EUR dinner, then they charged 4 for breakfast and 7 for dinner, because coffee and water were not included :) We wanted to go into town (3 km away from the hotel), they said the price was 100 EGP (2 euro) each way, and we were supposed to ring them when we need the taxi to take us back. We paid 200 EGP to the driver, when we rang the hotel to send the taxi, we had to wait for 40 min. before the manager came to pick us with his private car. Then he asked for 100 EGP for the lift :) Money-related surprises were everywhere, and at the end of the day it was a very expensive stay. We do not recommend it. Very bad experience. We were advised by booking.com to claim a refund for unused accommodation, we were in constant contact with the hotel, and they kept promissing to give us the money back but were totally obstructive, and again - never saying the truth. We understand that they were not obliged to give us the refund, and we would accept no as an anser. Instead they kept promissing, and the last and funniest reply was that the hotel owner was away for 10 days.

Il rapporto qualit' prezzo e' soddisfacente

La posizione e' spostata rispetto al centro di Marsa Alam e intorno all'albergo ci sono diversi cantieri aperti. La spiaggia di fronte all'albergo e' molto sporca

Friendly staff

Not hotel fault but Google fault indicating a false point of reference nearby as Marsa Alam Inn. This "Inn" doesn't exist though you can see the Reef hotel sign nearby...

Personeel en eigenaar Amr zijn fantastisch en doen alles om het naar jouw zin te maken en vooral de eigenaar is een “resourcefull man” met een boel contacten en is een drijvende en volop energieke kracht in het maken van een fijne sfeer. Niets is te gek.

Veel in de directe omgeving van het hotel is nog in aanbouw en de stad Marsa Alam ademt ook die unieke sfeer van stad die nog verre van “af” is. Je doet er goed aan vooraf na te denken over vervoer om eropuit te trekken naar mooie snorkel of duikplekken.

Sauber und gute Zimmer mit guten Betten.

Etwas abseits gelegen.