ME by Meliá Ibiza - The Leading Hotels of the World

It’s very modern open and clean

Nothing

Very clean, good room service.

Spa didn’t work. Poor service restaurant and reception. No value the money spent

The hotel is amazing, such a good location.

N/a

The location is beautiful.

If you’re used to real five-star hotels, skip ME Ibiza, value for money is a 3 out of 10. We just spent four nights at ME Ibiza and over €2,000 later we honestly feel robbed. For a hotel that markets itself as part of Leading Hotels of the World, the experience was a constant reminder that a price tag doesn’t equal five-star service. It started at check-in. The room wasn’t ready, even though they told us themselves the hotel was only at 45% occupancy. Instead of solving it, they tried to upsell us to a room for €480 extra per night. For what we were already paying across the full trip, we could have booked the biggest suite on their website on the spot. From minute one it felt like a setup. The second day, same energy. We went up to the rooftop pool and were suddenly told we had to reserve a bed with a €150 minimum spend, despite the rooftop being practically empty, and despite us having spent the entire previous day up there without anyone mentioning a minimum. Then the real low point. They charged my wife’s credit card for what should have been a deposit hold, not an actual withdrawal. A hold for the duration of the stay is standard, but only if you communicate it. They didn’t. When they realised their mistake, they asked us to provide the deposit again. Her card was maxed out because we both run businesses and there are constant transactions flowing through it. Instead of apologising for their own error, they called our room in the evening and essentially obliged me to come down to reception to redo the payment. On a holiday. For their mistake. On day three they tried to smooth it over with two free drinks, which, given what we’d been through, was almost insulting. The service in general is inconsistent to the point it feels like the entire Ibiza hospitality school is doing their internship there at the same time. One day someone offers you water, the next day nothing. A mojito is made one way on Monday and a completely different way on Tuesday.

Ligging aan zee, veel plekken voor ligbedden (betaald en gratis), gezellige bar.

Prijs van de drankjes viel beetje tegen. Wellicht dat het daarom ook 's avonds rustig was in de bar.

It’s a beautiful hotel in a beautiful location

Me encantó. Es perfecto.

No hay nada que no me gustara.