The Lanes Hotel

The property is in a fantastic location and the staff are very nice.

The lift hasn’t worked for over a year and it needs a bit of a freshen up as it’s looking tired

Not too far from the main strip . People running the hotel were very nice and accommodating.

Needs a little bit if TLC . Lots of paint coming off on the balcony . Lift not working which was supposed to be fixed when we arrived . Due to the fact I struggle with stairs they had to give us a room lower down . Didn’t have housekeeping at all during our three days , bed was not made once and we followed the rules by making sure there was no personal belongings on the bed . Had to keep asking for refill of teabags and milk .

The reception team were welcoming, kind and very helpful. The hotel is lovely and has a bar, lounge area with games and comfortable seating, outdoor seating overlooking the sea, and a breakfast area. Breakfast was lovely and the chef very accommodating. The room was spacious and beds lovely and firm. Facilities great with plenty of tea/coffee, soaps and lotions and essentials (razors, bobbles, sanitary care, cotton wool etc) PLUS sweets - these were really thoughtful and appreciated touches! I’d definitely stay again and recommend to others. Plus the bus stop is just outside with regular service so really easy to get around.

Some areas are a little tired, and the shower was fixed so not able to wash as well as I’d like/tricky to avoid getting hair wet, plus very open in the shower area with no support so difficult if you’re not too steady on your feet.

Desk staff were pleasant and helpful

The mattress was uncomfortable springs were protruding. The lift was not working, has been faulty for some time

The view from the first room was great (photo), bed was good. Staff was nice and helpful

after a switch into another room the next day the view wasnt that great (photo), since you couldnt see the pier really anymore. also the bed seems to be not so comfy then the first room. The room switch was because of the elevator not working. I wish someone had told me exactly what was different about that room; then I would have decided to stay in the first room.In the second room, a window was also broken (I suspect from a previous break-in?) and was slightly ajar in one place, so you could hear the constant traffic very clearly

Lovely family room. We were very comfortable for the short 2 night stay. Clean modern bathroom and great location for us

Our stay was perfect but we are returning in the summer and may not stay there because there is no a/c

Location.

The lifts were not working. The whole stay. And there was no maintenance called to fix it. Seems like they’ve accepted it and are making guests travel 3-4 floors with luggage’s. Room is very out dated. Feels like it’s been left in the past.