Smiths Hotel

Location

When we arrived, the receptionist was not friendly, which was really disappointing, especially when travelling with family. The room was very small, and the bathroom was so tiny you could barely stand inside it. Our room was near to stairs and we could not sleep due the noises on stairs.

Lovely and central the staff are all lovely and professional spotlessly clean comfortable bed and spacious rooms with everything you need

Nothing.

All staff were helpful and friendly, location in Western super mare is excellent, room was and comfortable, breakfast was good.

The only fault was the bathroom, as not much room to sit on the toilet easily, but wasn't a serious issue and I doubt of all rooms were like it.

Leider war das Fenster im Zimmer nicht, wie vorab beschrieben zur Stadtseite, sondern zum Hinterhof und sehr klein. Dazu lief direkt davor eine laute Abluft-Anlage. Wenn ich das vorab gewusst hätte, hätte ich das Zimmer so nicht gebucht.

Lovely hotel, staff were fantastic. We arrived at least a couple of hours earlier than the check in time. Gentleman on reception got us into a room with no problems, The old fashioned lift was an added extra, so cute. But it was a bit squeaky.

Nothing

Location

The room itself was extremely small with not much room at all to move around, the bed was also very small not sure this can be classed as a ‘double’, I would say a small double at a push There was also an overwhelming smell of damp and mould in the bathroom

Excellent professional staff

Great location, staff great, food in restaurant was really nice and value for money