The Excelton Hotel Palembang

The hotel was well equipped with swimming pool, gym, and complimentary breakfast, which we liked.

The greeter staff at the main entrance of the hotel were pleasant and helpful; however, one of the front desk staff was not pleasant and borderline rude when we asked for extra room keys. I should have taken her name down, but I was in a hurry and frankly quite surprised with her attitude that I just let it slide. That experience alone left a sour taste in our mouth. The rest of the staff were fine.

B’fast Is very good

New interior & luxurious Big bathroom & room Excellent service for hotel at sumatra area

Noise from alley & another room We can hear people talking , crying, screaming Small breakfast restaurant Small smoking room & hot

Good-sized room with a comfortable bed. Excellent breakfast

The airconditioning was too cold in the Piano Lounge

Club room was spacious and well equipped; bathroom was great.

Room layout of the corner Club room was not good; next time I would ask other than corner room.