SUITE OCEAN BLUE

Sea view

There was a restaurant upstairs so didn’t need to leave the property. They did organise a taxi and boat trip for us which was amazing. Very pricey taxi’s though!

Decided to ignore the reviews and try anyway - big mistake. Not sure what makes this a 5 star property and was very disappointed. There was an awful smell coming through the drains & air con unit and had to request to move rooms. The staff told me it was ‘normal’ and offered spray to mask the smell. They eventually moved us to another room. Some restaurant staff were very miserable which made us feel uncomfortable. Cleaners took ages to clean the rooms and not professional when I observed them (from the pool) clean another room. There wasn’t much amenities to use - very basic. The pool drains area wasn’t overly clean.

Beautiful view from the waterfront. Pool is in a great location. It’s so nice to hear the ocean and have the water right at your doorstep.

If we weren’t capable of driving a scooter, the location is limiting. Breakfast is average. There is an air conditioning vent in the stairwell as you’re coming up the stairs on the left hand side. Being tall, I hit my head on this VERY hard causing a cut, lump and bleeding. Please cover the sharp cover of this with some foam so anyone that is tall does not have this injury.

Property is beautiful and overlooks the ocean. There is a restaurant and bar that connects with the hotel that makes it really easy to enjoy a meal or a drink. The rooms are gorgeous and spacious. The rooms are in a perfect position to enjoy the sunrise over the ocean.

The check in process was not good. On booking.com the check in time said it was 12pm. We were under the impression we could check in once we arrived. We arrived at about 1:15pm, but we’re told that our rooms were not ready, which was fine because we enjoyed a meal at the restaurant, we didn’t enter our rooms until 2:30pm. A more updated time on the website would have made things easier for us as we planned an earlier trip due to the information we had. Also the only way to access your rooms is via stairs. This may be a concern for those that mobility and accessibility issues.

Views were great and nice pools. Room very spacious and modern. Staff helpful when asked and could rent scooters at hotel.

No safe in our room. Food was average we ate a lot at the chill just down the road even though we had breakfast included. My sons bed sheet had a hole in it we were there 3 nights and wasn’t changed. Had to ask for the towels to be changed.