Mahadana Ubud

Great location, comfortable and friendly staff

The pillow was too thick for my neck

Location was great. Lovely looking small boutique hotel. Received a very nice welcome and room was decorated beautifully. Room was spacious and had everything you needed.

The bedsheets were stained. When i complained about this, the man at reception said they would be changed but it wasn’t until I got into bed that i realised the sheets hadn’t been changed but just turned inside out. The stains were now on the opposing side. The safe didn’t work. The netting around the bed had holes, and there bugs in the room. The steps to get to hotel are very steep, many would struggle especially with luggage and no help was offered to help with bags.

Good location as off the main road, and quiet, although not far from the hustle and bustle of Ubud. Room nice.

The steps leading up to Mahadana, are very deep and dangerous .. no railing or wall to hold onto on first 10 steps, which is difficult when carrying suitcases. No signage on the many steps up to accommodation. If breakfast is required, you have to order the day before. (Nusa Two Face up the road has great breakfast). They don't have any food or drinks on the premises. There was building going on from very early until late each day which was 2 metres from the pool. The cleanliness of the bedroom was nice, but the shower in Room 9 was filthy ... slime and mould on the walls... shower curtains looked like they hadn't been washed ever. I did ask for the shower to be cleaned, but it was still dirty, just less dirty. We had to ask for new towels into the 3rd day as they had not been changed and as only one is issued, it was used in the pool and shower and constantly wet.

Die Hotelbetreiber waren super freundlich und sehr hilfsbereit. Ich hatte einen sehr herzlichen Empfang und sie haben mir auch ein Shuttel vom Flughafen zum Hotel organisiert. Ich habe mich random wohl und gut aufgehoben gefühlt. Als Alleinreisende Frau wurde mir auch mit meinem Gepäck geholfen und sie haben mir auch Restauranttips gegeben. Die Unterkunft war sauber. Ich würde jederzeit wiederkommen.

Alles war gut.