Niko Elen, Adults Only

The rooms were clean, that’s the only positive thing I can say unfortunately.

The staff was not welcoming at all. We all felt very uncomfortable with the way we were treated. As soon as we came in it didn’t feel like we were welcome. We had to pay for airconditioning (even though on Booking.com it literally states that airco is included, still we had to pay €6 p/d). Also we got a whole lecture on how we weren’t supposed to put it under 23 degrees C. After a bit of hassling we managed to get the money back. In the room we had a spare 1-person bed (which we were not planning on using). We got told that if we would use it anyway they would put us in another room. The staff talked to us like we were a bunch of high school teenagers, even though we were all well above the adult age which was a little embarrassing if I have to be honest. Privacy was also not a thing here: the staff was watching every move you’d make which was incredibly uncomfortable. Last but not least: towels were not cleaned unless you specifically asked for it, and even then it was made clear that you shouldn’t ask for new towels which I found very strange. Even if you had put them on the floor after 3 days, they were not switched for new ones and you were expected to use the towels from the floor.