Grand Cepu Hotel

Nothing . The pictures on their site are not the same as the same

The first room was hot, and the sheets on bed looked disgusting and had two single beds when I booked a double bed. They advised no double beds left. As soon as I mentioned I was going to leave, they found a room with a double bed and cooler. As for the breakfast, that was also not good. I got there at 8am they open at 7am. Looked at what they had, which was rice, more rice, and some sought of soup, I think, cold. I was going to have pieces of water melon and was advised it had been sitting on the plate since 7 am, so nice and warm. They could not even be bothered to turn the air-conditioning on . After having a piece of bread and an egg with icy cold juice, I went back to my room and booked another hotel for the night ( I had booked 2 nights at this hotel ) as this place was very disappointing. Also, the towels were discussing more grey than white, as you can see in one of the bathroom pictures

The staff were lovely and very helpful. The wifi worked very well.

To be very specific, the bed sheets need to be larger.

This hotel has spacious room, clean and nice bathroom as well. It also lcated in central Cepu area and has balcony in their 2nd floor rooms.

The only issue when we checked in was room door lock didn't functional and has to swith to manual after several repair efforts