Jatiluhur Valley Resort

Acceptable

The smell from the toilet

Perfect location the service is 5 star rooms cleaned every day breakfast was good, And one staff member did everything he could to make our stay absolutely amazing, just like to thank Agus Tian 🙏❤️

It’s a little dated but service was 5 star ⭐️

Staff very helpful, room was clean, best place for short getaway from daily routines

I like the staff, they were very efficient and very friendly.

1. The exhaust fan in the bathroom is broken in all rooms. We have to ask many times to get the fan repaired and replace, which they took from another room on the 5th day, we were there. 2. AC was always leaking water from the drain onto the floor. (Both rooms) 3. The cats, walking on the food tables and stolen food, are very unhygienic. 4. Bathroom and rooms dirty, many hairs in the drain and on the floor when we were get there.. 5. There is no smoking and non smoking area in the dining room. 6. The lift was broken many times. 7. Found the coffee cups still dirty, having lipstick stains around the rim of the cups.. 8. The bathroom corner soap shelves in both rooms are loose and couldn't hold the bottles and soap (photo) 9. The rubbish bin dirty (photo) 10. The toilet bowl dirty (photo) 11. The shower rose dirty (photo) 12. Generally, the whole facility was very stained of mould and unmaintained, which shows us you don't care about the buildings. 13. We returned to stay 1 night, and the price was excessive, so we left and stayed in another hotel which had better conditions and cheaper prices.