Reach Residency

The hotel was located at handy distance from the railway station.

Let me express my deep dissatisfaction with the conditions of the room I was allocated. The room and toilet are extremely small and congested, making it very uncomfortable. The overall hygiene standards are severely lacking; the white towel provided has already turned black, which raises concerns about cleanliness, and I am worried it was washed in that condition. There is dust everywhere, and the room smells terrible. Basic facilities are missing or inadequate, which is unacceptable. Additionally, the bed sheet and pillow cover are stained and appear not to have been washed properly. I request immediate action to address these issues.

Excellent

All good

Good