the grand palace

Bathroom was not cleaned for months. Door of the room does not work. No glasses in side room TV set top box does not work. Two times changed. No milk powder for tea. Decorating lamps lighting entire night. But the provided curtains for windows not sufficient light is falling inside room

Sinceiarity in work

Nothing at all really. It was not clean, bathroom was very smelly and dirty.

Smelly washroom, rude staff, room was not ready even when we checked in at 6 pm.

Location, food

Cleanliness needs to improve. The extra duvet and the pillows were smelly. The shower area needs to be enclosed with glass partition, otherwise the whole bathroom gets wet.

Only food

Lady Staff behavior, customer facility, cleanliness

A clean room. The attached restaurant served excellent food.

Nothing particular. The hotel is outside the city center. A bit inconvenient but quiet instead.

This is very nice for family stay and services