Hotel Zoola Palace

On se sent comme à la maison, le propriétaire fait son maximum pour que ses invités se sentent bien et on se sent comme une famille.

Rejected my reservation few hours before checkin time by email though the booking was done 2 weeks prior . The staff was very respectful and well mannered. He told that due to some adhoc holi booking he accepted and he cannot accommodate me.

The owner Govinda is such a great person, made our stay and even during off season time i still met amazing people here and made friends for life time.

toilet could be cleaned more often, but as guys run the hostel well lets say its forgiven 😅

Amazing place, Govinda the owner is one of the best people I know in India. Really recommend the place

Every thing was good for me

The food was good and there were both Indian and more international options. From what I observed, many travelers seemed comfortable there and the place had a very social atmosphere, with guests often spending time together in the common area.

I arrived the day before Holi after booking months in advance a bed in a 4-bed female dorm (₹1200/night), but the room I had reserved was not available and I was placed in a 6-bed dorm instead at the same price. This led to a frustrating misunderstanding with the owner at the beginning, and at one point he suggested that I could cancel the booking if I preferred. Since it was the day before Holi and accommodation is very limited at that time, that wasn’t really an option for me. After that initial situation, the owner was generally cordial during my stay, although I mostly used the hostel just to sleep and spent most of my time outside. During my stay the place also felt quite crowded. Several dorms are located right in front of the common area, and there was only one washroom (with shower and toilet) shared by guests, staff, and people coming to eat, which sometimes made using the shower or toilet difficult. The hostel has a very social, laid-back atmosphere where people often hang out together late into the night. Many travelers seemed to enjoy that vibe, but if you’re looking for a quieter place to rest, it may not be the best fit (at least during busy periods like Holi).

המיקום המושלם לפושקר, מצד אחד חמש דקות מהמרכז מצד שני שקט ושאנטי גם בהולי. ממערב יש רק שדות והרים, מה שהופך את הגג לאולי המקום הכי טוב בפושקר לראות שקיעה. גובינדא, ביחד עם דיפו ושאר המטבח הם לא סתם מנהלים עסק, הם מרימים את האווירה כל שניה שרואים אותם, עם אוכל ראג'אסטני מקומי משוגע שמוכן עם גאווה ואהבה, ויעזרו תמיד בכל דבר עם חיוך. מקום להגיע ליומיים ולהישאר חצי חודש... זאת הזולה שלי לפושקר.

In una frase..mi sono sentito a casa. Se tornerò a Pushkar, sarà certamente la mia scelta.

Se qualcosa migliorasse, non saremmo più in India. Ed è tutto, sempre, perfetto com'è. Open your mini! All good!

Please avoid booking at Zoola Palace! I had a very disappointing experience with Zoola Palace in Pushkar. I booked a family room one month in advance through Booking.com and even called them on the day of arrival to reconfirm. They assured me the room was available. But just two hours before check-in, while I was traveling with my family from Hyderabad, the manager called and asked me to cancel because their existing guests didn’t want to check out. I was already on the way with my family, including my elderly mother, in extreme heat. When I reached the hotel, they refused to give us any room and kept forcing me to cancel. The manager spoke very rudely and even tried to snatch my phone when I started recording. My family felt scared and helpless. We were left on the road in harsh weather and had to struggle to find another hotel at the last minute. This was not just inconvenience — it was mental stress and complete lack of basic hospitality and responsibility toward guests. Travelers, please be careful. I would strongly suggest avoiding bookings at Zoola Palace so you don’t face what we went through.

Please avoid booking at Zoola Palace! I had a very disappointing experience with Zoola Palace in Pushkar. I booked a family room one month in advance through Booking.com and even called them on the day of arrival to reconfirm. They assured me the room was available. But just two hours before check-in, while I was traveling with my family from Hyderabad, the manager called and asked me to cancel because their existing guests didn’t want to check out. I was already on the way with my family, including my elderly mother, in extreme heat. When I reached the hotel, they refused to give us any room and kept forcing me to cancel. The manager spoke very rudely and even tried to snatch my phone when I started recording. My family felt scared and helpless. We were left on the road in harsh weather and had to struggle to find another hotel at the last minute. This was not just inconvenience — it was mental stress and complete lack of basic hospitality and responsibility toward guests. Travelers, please be careful. I would strongly suggest avoiding bookings at Zoola Palace so you don’t face what we went through.

Loved everything, lovely place with beautiful rooftop, comfy rooms and nice people but most of all the staff and especially the owner Govinda, the kindest man every, my pleasure to stay there and share this time in such good company ❤️ can't wait to be back

Everything was great