Hotel Edassery Mansion

Cleaness to be better

We were very disappointed with the room condition and overall standards. The pillows were heavily stained, and one was torn open with the filling exposed, which is unhygienic and unacceptable. In addition, there was no Wi-Fi available in the room; we were told that Wi-Fi could only be used in the reception area. As a family of three with a four-year-old child, this made the stay even more inconvenient and uncomfortable. Due to the poor cleanliness and lack of basic amenities, we chose to check out early as originally planned. This property needs significant improvements in hygiene, maintenance, and guest services.

We were very disappointed with the room condition and overall standards. The pillows were heavily stained, and one was torn open with the filling exposed, which is unhygienic and unacceptable. In addition, there was no Wi-Fi available in the room; we were told that Wi-Fi could only be used in the reception area. As a family of three with a four-year-old child, this made the stay even more inconvenient and uncomfortable. Due to the poor cleanliness and lack of basic amenities, we chose to check out early as originally planned. This property needs significant improvements in hygiene, maintenance, and guest services.

Hotel is fine Room was clean & big Room lighting was cheap led ‘cold’ light - horrid

Reception desk is a car crash of piss poor organisation. Check out took twenty minutes before even dealing with payment. Then the payment system was not working & I had to leave to catch a train. In the days following & under text accusation of skipping the bill I had to arrange alternative payment process in the absence of any resolving activity from the hotel. Staff are utterly oblivious to their own incompetence & offensiveness.

property is not good for standard peoples

not clean

Room was spaicious for the amount

No kettle or tea bags Had mosquitoes raiding at night which was suprsing

I left my T-shirt on wardrobe I forgot take it . I called the Morning was informed not found