Via Guru Heritage

Nothing much to say. Need to improve everything

Not hygienic, Not clean, Dirty atmosphere, Insects inside room and on bed.

This is absolutely unacceptable. I reached the hotel on time with my family and even made the initial payment, yet your staff refused to give us a room and shamelessly said no rooms are available. This is nothing but harassment. Your staff is extremely rude and completely unprofessional. On top of that, your so-called “customer care” is a joke — no one picks up calls, no support, no responsibility. This is the most pathetic and mismanaged service I’ve ever seen. Don’t send me false messages claiming I didn’t check in. I WAS THERE, and your hotel turned us away after taking money. I travelled 38 KM from the airport just to face this nonsense. I will never use or recommend your useless booking system to anyone. Fix your broken setup before fooling customers. I do not want your services ever again. Refund my money immediately.

Cancelled my booking despite paying booking amount, gave me a non ac room with smell like seepage, non functional bathroom and toilet.

Nothing. It was a disaster

Everything about it. It was not clean..washroom was stinking urine. Room full of insects. No lights. No hot water. Dirty blankets. Demolish this hotel

Nothing

Horrible stay. Hopeless and felt completely uncomfortable as a girl. Had cockroaches bed bugs and the staff was horrible and unhelpful. Horrible location. Made my entire stay bad and got me terribly sick because of the hygiene. The images didnt match the room i was made to stay in. The bed had stains and it was terrible. It was dusty and there were shady businesses going on there

Nothing I liked

It’s very bad toilets were not clean flush was not working water was sticky

The bed sheets were not clean and not changed.