Mystique, a Luxury Collection Hotel, Santorini

Breakfast, staff, room, facilities = everything was 10/10.

I liked everything

Qualité de l’accueil et des services

Ras

Espectacular. De las mejores experiencias en hoteles. Las vistas: una obra de arte.

El precio de los restaurantes demasiado alto

Beautiful location, breathtaking views, interesting rooms. Very friendly staff, nice breakfast.

One minor gripe: lack of shade. Due to low sun (late season), the sails on the room terraces were effectively useless; the breakfast area too lacked shade. Most important point which is not clear on booking.com- this is completely unsuitable for anyone with mobility problems. Very steep steps, narrow walkways with little protection, no lifts, even difficult showers to get in and out of. If you’re fit, this place is lovely. If not, I do not recommend.

Great views and facilities

Very poor arrival experience and poor air conditioing. This was our first time at Mystique and it is located a long way down a steep cliff face and no assistance was provided to help us find the hotel amongst the many other villas along the path and were left struggling down with our bags. Air conditioing could not cope with the heat. Staff assured us it was working correctly but our room remained much warmer than the normal for other hotels on our holiday,