Hotel Zugertor

The hotel is very nice. The room was comfortable and well maintained, and the breakfast area is beautiful. The breakfast offers a good variety of choices, and the food is of good quality. The staff are very friendly, professional, and helpful.

While the hotel has many positive aspects, there are a few points that could be improved. The CHF 15 per day charge for an unattended outdoor parking space is rather expensive. The room was clean overall, although the floor was not perfectly cleaned. In addition, the noise level was quite high, making it difficult to sleep with the window open.

The hotel was excellent. Nice rooms, overall clean, within a walking distance from the train station and lake. Breakfast was also good, and coffee was great! Customer service nice and friendly.

חדר מרווח ונקי, מואר. בארון רצוי להוסיף מדף, אין מקום לבגדים של זוג ל4 לילות. ארוחת בוקר טובה.

להוסיף מקומות אחסון לבגדים. מגוון גדול יותר של ירקות בארוחת הבוקר.

(1) Reception upon arrival was immediately welcoming & friendly, even allowing early check in, & remained so throughout stay; (2) Excellent breakfast - managed superbly by friendly service staff in busy conditions; (3) Convenient & comfortable communal spaces on ground floor; (4) Modern, clean & comfortable bedroom in which everything worked perfectly with welcome added features, e.g. water bottle refilled; (5) Provision of towels in Reception for lake swimming

I stayed one night last week after arriving in Zug on one of the hottest days of the year to find my 'aparthotel' had no aircon and was like a sardine tin. Just along the street I found the Hotel Zugertor and was fortunate they had one room available so I took it. The people were welcoming and friendly, and the room was plain but perfect with all I needed. I regularly travel to Zug and will definitely visit and stay at this hotel in future because although all hotels in Zug are expensive, this feels much better value than other hotels. Restaurant is on site.

(1) Reception upon arrival was immediately welcoming & friendly, even allowing early check in, & remained so throughout stay; (2) Excellent breakfast - managed superbly by friendly service staff in busy conditions; (3) Convenient & comfortable communal spaces on ground floor; (4) Modern, clean & comfortable bedroom in which everything worked perfectly with welcome added features, e.g. water bottle refilled; (5) Provision of towels in Reception for lake swimming

Nothing

Propreté des chambres, qualité des lits. Très bon accueil.