Volcano View by Caldera Collection

Beautiful views, and the staff was very friendly and helpful my entire stay there

There was mold in different parts of my room, especially in both bathrooms which is a health concern. I didn’t like how the toilets continuously run after you use them and you have to keep pushing on them to try and get the water to stop running. Also, they provide shuttle service however it only runs every so often which is very inconvenient so you have to pay the taxi service which is €15 if you miss it.

The views of the caldera and friendly staff

Not a luxurious 5 star hotel as one would expect

The views are amazing and the staff were fantastic, specifically the waiter Petros.

The hotel arranged taxi transfer failed to pick us up when we arrived by ferry. We had to arrange our own transport. The hotel was ok but was certainly not a 5 star or even a 4 star establishment. Rooms were very basic and not properly cleaned (hair all over the place), bottled water & coffee pods in the rooms was not replaced daily. Cappuccinos at breakfast was an extra charge. The hotel shuttle into Fira ran infrequently and finished too early at 8pm.

This still is my favourite hotel in the world. Everything about it is 5 stars. The location. The staff. The rooms. Thank you to the wonderful staff who made our stay! :) I keep coming back and there’s a reason! It’s a consistent 5 star luxury holiday at the edge of the Caldera. The pools are amazing. The staff that made my stay: Niko, Petros, Kostis, George. We miss your smiles already! Looking forward to next time.

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