Commercial Hotel (Insch)

The staff were friendly and approachable

What isn't advertised is that the hotel is joined onto an extremely loud bar which played very loud music until 1am. This made it impossible to sleep despite needing to get up early in the morning. The room wasn't cleaned properly with the waste buckets unemptied. There was a hole in the wall and a damp patch. The bathroom had a door that you couldn't shut from the inside and was actually a wardrobe door mounted to the wall. The breakfast provided was fine but not brilliant. Probably wouldn't have minded it if I had slept.

Nothing. Dirty linen, dirty toilets, no toilet paper, noisy bed room ( when the shower was turned on in the bathroom the electric pump made a racket, which was in the bed room), dyson hoover hanging from the wall in the bedroom, with extension cord and cable left in the bed room.

As above. Dirty line ( the pillow covers never looked like they had been washed, the sofa and cushions were filthy. We would never ever visit that property. You should not advertise the property on your site, its a shambles and a stain on your reputation. Unfortunately no photos, but video evidence available, if you need them.

The bed was huge and so comfy! Kyle the staff member who showed us to our room was polite, friendly and helpful.

Nothing

Quiet

Noby around for checkout

It was clean quiet with ample cooking facilities and tea coffee in the residents kitchen

All good

Friendly staff

Shared bathroom

Location

Although tidy and clean it was no way spotless