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5.9 / 10 Guest Rating

The Union Hotel

186 Doctor Pixley Kaseme Street Hilton Mansions, Durban, za

The Union Hotel - main view

About the Property

Prime Location in Durban City Centre
Experience the vibrant heart of Durban at The Union Hotel, just 1.9 km from Point Yacht Club. Enjoy the convenience of air-conditioned rooms and complimentary WiFi in the reception area.

Comfortable Accommodation
Relax in our air-conditioned rooms, each equipped with a flat-screen TV and a private bathroom for your comfort.

Convenient Amenities
Benefit from our 24-hour front desk and unwind in the shared lounge. Explore nearby attractions like Moses Mabhida Stadium and uShaka Marine World.

Book your stay at The Union Hotel now and make the most of your time in Durban!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Laundry
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property does not accommodate bachelor(ette) or similar parties. This property is located in a busy area so guests might experience some noise. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.9
Good552 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the affordable prices.

Categories

Cleanliness4.8
Service7.3
Location9.3
Room Quality5.8
Amenities4.8
Value for Money6.7
Food and Beverage2.8
Overall Experience5.8

Select topics to read reviews

J
JostazaZA
Verified booking
couple
Standard Room
Stayed in Jan 14, 2026

"Good"

6.0
Helpful?
S
SicelozaZA
Verified booking
couple
Standard Room
Stayed in Jan 10, 2026

"Good"

4.0

Walkable Distance

Setup of the hotel ... It's really not recomdable Too many step to climb , no lift , awkward corridors

Helpful?
N
NomfundozaZA
Verified booking
extended_group
Standard Room
Stayed in Jan 10, 2026

"I slept just because I already paid online, poor experience!"

4.0

Hot shower water . air conditioning . Fridge in your room.

Poor customer services ,staff are not friendly especially that Nigerian guy. The rooms have old uncomfortable beds Reception is dirty Parking is limited ,we had to fight to get it The rooms have no cups ,glasses , no drinking water, no tea or coffee things. The cleaning staff clean very late . They dont change towels for you. No free wifi offer . The place is not clean . No beautiful views. Curtains are dirty. Microwave is very far . Bad location.

Helpful?
M
MatsoanelolsLS
Verified booking
couple
Standard Room
Stayed in Jan 10, 2026

"Very Good"

7.0

Rooms are clean and spacious, good hospitality

After the reception there is an entrance with green lawn facing the laundry, it gives a scary entrance It's a bit far from beach and shops

Helpful?
R
RamuhalazaZA
Verified booking
couple
Standard Room
Stayed in Jan 10, 2026

"The room I used doesn't have a chair, I booked 1 double bed but found 1 double and a single bed."

1.0

Location and working air conditioners.

The place is dirty and the reception only looks better, the showers were dirty with no shower mat. The room was only cleaned were eyes can see but around the beds it was dirty and dusty

Helpful?
S
SanelezaZA
Verified booking
couple
Standard Room
Stayed in Jan 7, 2026

"Excellent"

8.0
Helpful?
W
WisemanzaZA
Verified booking
couple
Standard Room
Stayed in Jan 6, 2026

"Not the best"

3.0

The bedding was clean

The towels are old and they smell funny. The tv Remote is not working

Helpful?
J
JilizaZA
Verified booking
extended_group
Standard Room
Stayed in Jan 6, 2026

"Exceptional"

9.0

clean

Noise

Helpful?
A
AyandazaZA
Verified booking
couple
Standard Room
Stayed in Jan 5, 2026

"Good"

5.0

Hot water

Noise

Helpful?
M
MampotsengzaZA
Verified booking
couple
Standard Room
Stayed in Jan 4, 2026

"Management is unable to control the noise from the visitors and staff especially at night."

3.0

The place was beautiful and clean

Uncontrollable noise within the premises especially at night. There's no peace of mind.

Helpful?
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