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5.9 / 10 Guest Rating

The Union Hotel

186 Doctor Pixley Kaseme Street Hilton Mansions, Durban, za

The Union Hotel - main view

About the Property

Prime Location in Durban City Centre
Experience the vibrant heart of Durban at The Union Hotel, just 1.9 km from Point Yacht Club. Enjoy the convenience of air-conditioned rooms and complimentary WiFi in the reception area.

Comfortable Accommodation
Relax in our air-conditioned rooms, each equipped with a flat-screen TV and a private bathroom for your comfort.

Convenient Amenities
Benefit from our 24-hour front desk and unwind in the shared lounge. Explore nearby attractions like Moses Mabhida Stadium and uShaka Marine World.

Book your stay at The Union Hotel now and make the most of your time in Durban!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Laundry
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property does not accommodate bachelor(ette) or similar parties. This property is located in a busy area so guests might experience some noise. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.9
Good552 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the affordable prices.

Categories

Cleanliness4.8
Service7.3
Location9.3
Room Quality5.8
Amenities4.8
Value for Money6.7
Food and Beverage2.8
Overall Experience5.8

Select topics to read reviews

N
NyawozaZA
Verified booking
couple
Standard Room
Stayed in Dec 17, 2025

"Good"

5.0

Room was clean

1. My car was hit outside the hotel. I expected a call from the hotel to confirm the agent of the taxi car that hit me. 2. I did not get towels on the 12th ,

Helpful?
N
NomavazaZA
Verified booking
couple
Standard Room
Stayed in Dec 14, 2025

"Good"

6.0
Helpful?
G
Verified GuestzaZA
Verified booking
family_with_children
Standard Room
Stayed in Dec 8, 2025

"I had no choice because I had already paid."

2.0

There was a lady cleaning at the front desk she was super friendly and helpful.

The hotel is very noise all through the day and dirty we saw a huge cockroach. At night drunk people were roaming the passages and attempted to open my door. The distance mentioned on the advert is not correct it further than they said.

Helpful?
N
NonkululekozaZA
Verified booking
couple
Standard Room
Stayed in Dec 8, 2025

"n/a"

8.0

staff

steps

Helpful?
M
MbelebelezaZA
Verified booking
couple
Standard Room
Stayed in Dec 8, 2025

"Poor"

1.0

The only good thing about this place was the location

It was very filthy from reception to the rooms. The tv was not working and they had no wifi

Helpful?
S
SinentlahlazaZA
Verified booking
couple
Standard Room
Stayed in Dec 8, 2025

"It was hell, we couldn’t sleep because of the noise the neighbours was even playing a loud speaker on a passage."

1.0

Nothing it was dirty, the sheets were torn towels were very old, no cosmetics not even e glass to drink let alone of other things for tea. I never want to go there again. The place traumatised me.

The noice and also I think there are tenants because it was dirty, the place is even doggy the door handle was broken, we didn’t even feel safe, hence we cancelled the second night.

Helpful?
M
MoloizaZA
Verified booking
couple
Standard Room
Stayed in Dec 7, 2025

"Fair"

5.0

Not too far from the shopping center and the beach.

They made us wait too long even though they promised us that they'll check us in once the room is ready, and the cleanliness is not so satisfying.

Helpful?
T
ThulanizaZA
Verified booking
family_with_children
Standard Room
Stayed in Dec 3, 2025

"Close it down"

1.0

Nothing.

The place is not good at all hence I requested a refund which I'm still waiting for. It is like a brothel not good for family. There was no electricity. The backup generator was making too much noise. There was generally too much noise from other people.

Helpful?
W
WinniezaZA
Verified booking
extended_group
Standard Room
Stayed in Nov 29, 2025

"Exceptional"

10.0

Rooms

We couldn't have tea atleast

Helpful?
T
ThabileszSZ
Verified booking
extended_group
Standard Room
Stayed in Nov 17, 2025

"Good"

5.0
Helpful?