Rose Palace Hotel, Liberty

I disappointed with the rooms and smell

Never

Only the breakfast

This entire review is for the Rose Palace Hotel Gulberg! Despite booking our room at the Rose Palace hotel Liberty a week before, only on the day of check-in we were informed that the Liberty branch was temporarily closed for a few days “due to maintenance” so our booking was being shifted to their main “Gulberg” branch. Being the main branch which is apparently bigger, we were told that they would honour the room rate rather than charging more. The Gulberg hotel was drab, cigarette burns on sheets and upholstery, dim lighting, no window, felt claustrophobic, flies and mosquitoes, power outlets that don’t work, noise in the corridors, leaky sink and shower, dirty and dusty. We asked for a quiet room and the room we were initially given wasn’t quiet nor clean so we asked to be moved. The second room was only a tad better but still the room wasn’t great and we reluctantly accepted it because we were tired and had a flight to catch in the morning. If there were no rooms available for booking at the Liberty due to temporary closure, then why did the booking go through on Booking.com only for us to get shifted to an entirely different branch? Also why wait until the day of check-in to inform us about the changes. We could have reserved elsewhere and availed our free-cancellation option.

Breakfast buffet was excellent.

There is so much low light in all the rooms. When I complained about the lights the manager said management changed all the lights with small lights. If someone wants to study or read then it gets very difficult because zero watt lights are installed and there is not enough light to brighten the room.

The location was central. Right near liberty market. The best feature was we had Seheri buffet included. I had never seen so much food.

Very helpful staff and central

Good