NEOS HOTEL

Super kind Personal very frindly👍 Top Room Big/clean and very comfortable My Favorite in Astana the connection to Bus and slidtrain is about 5-10minute's by walk Position of the Hotel is Perfect to the Cetrum. Only thing ist the Breakfast cut get a little bit more different selections. I can recommend Neos Hotel👍😎

Room was good , breakfast as well.

I stayed at this hotel for two nights and was disappointed with several aspects of the service. The reception staff were often impolite and came across as arrogant. After returning to the hotel with my newly married husband following our wedding, there was no welcome gesture or acknowledgment, despite it being a special occasion. We also requested an iron and ironing board, but they were delivered very late as at that time it wasn’t available. Later, while we were having breakfast, housekeeping entered our room and removed them without our permission, which led us to file a complaint with reception. Additionally, changing the bed sheets the next day was chargeable. Overall, the service and hospitality did not meet our expectations. That said, the room itself was comfortable, clean, and well-maintained, and the breakfast was good with a nice variety of options.

Все было хорошо

Нужно разнообразие блюд и напитков на завтрак