Wellness Hotel Bulgaria

The SPA was decent, location was great(close to old town), 5-7 by foot to gondola The Break feast was good

1. the Staff barely speak English 2. the Ski equipment room was not heated and the boots were not drying because heat on the pipes doesn't exists 3. Old furniture on the rooms, the pictures from twin room on the booking doesn't reflect the current situation 4. the beds basically were made from 2 matresses, no head boards on the "beds" 5. The Breakfast needs to be improved and work on diversity and not adding the same breakfast for each day 6. My friends were freezing on their room on 3rd floor as the heating was not working and on all 4 nights they were freezing on their beds and had to sleep on with their termic clothes and hats 7. No Bar available on the hotel to get a drink( beer, wine etc) 8. for the 4 nights 600Euro not wort it

Locația, faci aprox 10 minte pana la gondola încălțat in clăpari. Cafeaua SPA acceptabil ( doar partea de interior ) Curățenie (zilnic)

Am primit camera la etajul 3 ( mansarda ). A fost mai cald pe hol(comun) decât in camera, aspect menționat in 2 / 4 nopți, fara nicio schimbare. Mic dejun satisfăcător ( la fel in proporție de 95%), majoritatea reci, fac referire la.zona calda Parcarea este disponibila in garaj, însă så nu ai SUV sau portbagaj pe mașină, ca nu încape. Noi am primit o parcare la stradă, o artera îngustă. Lipsa bar ( pe ușa e menționat mesajul ca daca aduci băuturi din exterior primești " amenda" 100Eur, însă nu a fost așa). Nu văd sensul mesajului daca nu ai disponibil un bar. Camera de ski( fara încălzire si amenajata necorespunzător) este in garaj, la subsol, cu acces pe rampa înclinată, greu accesibila in/out.

Perfect location, very good breakfast, spa zone

All was good!

Odalarin sicakligi idealdi. Rahat uyuduk ve iyi dinlenebildik. Kahvalti guzeldi. Kahvesi guzeldi.

Gece yolda rezervasyon yapmistik ve onay almistik. Ama otele gittigimizde bundan haberleri yoktu ve hatta oda yok dediler once. Yorgunluktan bayilmak uzereyken boyle cevap almamiz hos olmadi.

Their servicd

Nothing