Carita Hotel

They gave us a check out at 3pm without us asking for free as they knew we had a bus at 4pm! Great service and lovely new hotel in great location. Highly recommend!!

Very polite and accommodating to our needs. Beautiful hotel.

It was a bit noisy.

There wasn't anything not to like. Room extremely clean, bed comfy, asked for a couple of more pillows which were brought straight to our rooms. Location right in centre. Staff very friendly and helpful. Highly recommend.

Nothing

The reception staff were exceptionally professionally and very helpful.

The location was good.

Lots of potential but totally missed it. The hotel is very attractive externally and is almost new so I expected they would have spent as much making it comfortable. There is a lot of traffic noise in the city, unfortunately they did not work at making the rooms quiet. On the top floor I had to use ear plugs to get to sleep. The beds are almost as comfortable as sleeping on the ground and have an unpleasant smell. I am accustomed to a few little insects around but these little guys were on everything. The desk staff works hard to communicate. The owner talked to me on arrival to explain that they had given the room that I reserved, the most expensive room they had, to someone else. He would help me out by giving me a discount from the most expensive room rate when I checked out. Everything is done halfway at best. A simple example is in the pic. Its a pretty tissue holder. Had the owner paid attention to the details this could have been a nice hotel. Sadly, he did not.

the hotel is new, clean and beautifully decorated, i liked the comfortable bed and good quality bedding; very quiet at night; fresh cut flowers on the table and a bottle of wine( for additional charge if we wanted) was s nice touch; friendly staff that helped us to book a taxi

Breakfast would be a nice addition but nothing else comes to my mind that i could complain about.

Excellent place in the centre of Dalat. We highly enjoyed our stay, definitely would not hesitate to stay there again!

Location is in the city center, very convenient. Plenty of restaurants nearby, presumably the reason the hotel does not have a restaurant. The owner is blessfully helpful from checking-in, booking of tours, arranging taxi, and he gave us free red wine...superb. The hotel mottiff is white and immaculately clean, spacious, and the daily room cleaning and replinishing are a plus. Definitely recommend this place, it is a money well spent for us, a group of 8. Kudos to the owner, his son, and the staff, the sent-off snacks given to us was delicious.

Spacious room and daily cleaning service provided! The shower tap is strong! There is heater too esp when the weather is cold! Good recommendations for tours provided! Friendly host and his son! Able to accommodate our request and provides help readily! Thank you for couriering my forgotten clothes to HCMC! Appreciate it a lot! Location is central too! Walking distance to the Night Market!

Sound proofing is not strong but all is good as it is quiet after 10/11pm.