The Mavila Sanur

Wat een fijne rustige plek met een heerlijk zwembad.

De villa's liggen niet op loopafstand van het centrum van Sanur. Maar met een taxi/Grab ben je er binnen 10 minuten.

Perfect location close to a lot of amenities via Grab and short walk. Staff could NOT do enough to help you, special shoutout to Erik who made our stay and departure smooth, efficient and just seamless from start to finish. Villas are perfectly furnished, very spacious and perfect for any length of stay.

Nothing, perfect stay!

Excellent location a short walk away from the heart of Sanur which is good - it’s quieter. Agus, Evi and Erik are wonderful hosts.

The restaurant across the road has loud music until 11 on Saturday nights, but the rooms are quiet with the doors closed and air con on

We really enjoyed the villa itself. It was private, spacious, and gave us a relaxing place to unwind during the day. The private pool was a highlight, and we loved being able to lounge in our own courtyard away from the crowds. The staff were also fantastic. They were friendly, responsive, and went out of their way to help us with anything we needed, including arranging a motorbike rental, organizing our laundry, and accommodating a late check-out. The service throughout our stay was excellent.

Unfortunately, what significantly impacted our stay was the constant schedule of events held at the property. During our five-night stay, there was an event every single night. Two Sweet 17 birthday parties, and 11yo birthday, another kids party, etc... Each afternoon, event setup began around the shared outdoor areas, followed by DJ sound checks from approximately 3:00 pm. The parties and music then continued until around 10:00 pm each evening. As a result, we were unable to enjoy many of the property's facilities during the afternoons and evenings. We specifically chose this property because it was marketed as a romantic and relaxing destination. However, the noise levels and constant activity meant that from around 5:00 pm onwards, the atmosphere was anything but peaceful. Large groups of people, DJs, and loud music were located directly outside our villa, making it difficult to relax or enjoy the space we had paid for. What was most disappointing was that we were not informed about these events before arrival. Had we known that events would be taking place every night of our stay, we would likely have chosen different accommodation. We felt compelled to leave the property most evenings because the environment was not conducive to relaxation, which meant we couldn't fully enjoy the villa's kitchen, outdoor living spaces, or the private retreat experience that had attracted us to book in the first place. To the hotel's credit, management did offer us a complimentary dinner for two after we raised our concerns. We appreciated the gesture, but given the noise and event atmosphere, we chose to dine elsewhere. Overall, the villa and staff were wonderful, but the lack of transparency regarding the nightly events had a significant impact on what we had hoped would be a peaceful and romantic holiday.

Absolutely spotless, comfy beds, great private pool. The most welcoming staff, shoutout to Evi & Eric who couldn’t do enough for us. Even daily weather reports.

Leaving.

All of the staff were amazing especially Erik and Agus. I was made to feel very welcome and everything was excellent

The staff were friendly and very helpful. Eric went above and beyond. Our villa was comfortable with everything we needed. The pool was great for cooling down. Breakfast in the villa was a nice option 😋

The Location.the villa was a bit of a walk to the beach front. Certainly doable, but very dark on some of the route if walking at night. Taxi is probably the way to go,which was certainly reasonable. Potentially a lick of paint to the outside area wouldn't go a miss as a some dark damp areas appearing. Understandable given the humidity

Location was good.

Breakfast arrived late (which was reserved beforehand) and was subpar quality. Some parts of the room were not clean and floorboards were damaged. The front desk of the villa was not aware of the transportation that I had reserved online beforehand through Booking.com. There was a wedding that took place right in front of our villa which was very loud. Will definitely not stay here again.