Urbanview Hotel Cianjur City Park by RedDoorz

Room is spacious, basic amenities. Helpful staff.

Place is run down. The room that get looks different from the one that we booked. Toilet bowl and drain clogged.

Reception staff was very friendly and welcoming

On of the pools water was brown. The bathroom was from trainspotting.. breakfast, premade toast with Nutella- no other option. Since I walked to the kitchen everyone rushed to put the sanitary gloves on..

full of mosquitoes, ants and ghosts

just the bed

no hot water for bsth. Staff very rude and was not concerned about me not able to bath for two days

breakfast good, swimming pool good

not really clean

The water park, although rundown, was a relief from the heat of the day.

We booked a room with A/C. The first four rooms had AC unit which didn't cool. They "upgraded" us to a room with working AC, but for an additional charge. This place suffers from poor management.

The people working there were nice and accommodating but their hands were tied because of poor management.

We booked a room with air conditioning at the booking.com price. When we arrived there were four rooms available but air conditioning worked in none of them. We had to take a different room that had air conditioning and they made us pay an extra amount. Breakfast was kind of an afterthought. We would have been better off just leaving.