Stone House Hotel Pasay

Make the bathroom clean all the time

The double decker bed

expressing my absolute disgust and frustration regarding the deplorable state of management and control at your establishment. It is glaringly obvious that the top management are utterly incapable of regulating your visitors, who behave as if your premises were their own personal playground. We choose to stay in a hotel to find comfort and respite, yet what we endure at your facilities is nothing short of hell. Having been a loyal client for a considerable time, I am appalled by your consistent failure to address the multiple complaints raised about certain troublesome clients. Despite numerous grievances voiced by a plethora of us, your arrogant inaction speaks volumes about your disregard for customer satisfaction and well-being. Your inability to maintain order and provide a safe, comfortable environment is unacceptable. It is high time you took decisive measures rather than dismissing your loyal patrons' concerns. Until then, I see no reason to continue supporting an establishment that so blatantly neglects its responsibilities.

Disgusting