Albergo Bologna

Clean

No tissues for hands, no trash in the bedroom

It is difficult to fairly evaluate this hotel. We paid in advance, and the full amount for the room was charged. Due to severe weather conditions, we arrived at the hotel around 2:45 a.m. Unfortunately, no one answered the phone, and despite knocking on the hotel door for quite some time, there was no response. We did not receive any notification that our reservation had been canceled or that late check-in was not possible. As a result, we had to spend the night in our car in the hotel parking lot. Later, when I requested at least a partial refund—considering that we did not use the room or breakfast—I was told this was not possible because we arrived later than the hotel’s check-in policy allowed. This was a very disappointing experience. If you expect to arrive late, I strongly recommend confirming late check-in in advance or choosing another place to stay.

Schönes sauberes Zimmer! Hervorragendes Essen! Werden immer wieder kommen!🫶🫶🫶