Hôtel du Palais des Papes

Hôtel très bien situé

Hôtel bruyant, malheureusement isolé

Super emplacement difficile d’être plus près du palais des papes Bâtiment très atypique et c’est ce qui fait son charme

mais équipement de la chambre un peu vieillot + serviettes élimées.

J'avais une chambre avec une vue oblique sur le Palais des Papes. On ne peux pas etre mieux situé à Avignon. Je trouve le rapport qualité de la chambre/prix/localisation excellent.

Le petit déjeuner est préparé sur par l'équipe sur des plateau qu il faut reserver à une heure spécifique la vieille. Je trouve ce procédé un peu fastidieux. Par contre le petit déjeuner est servi à partir de 7.00 heures, ce qui est plus tot qu ailleurs et utile quand on voyage en hiver.

excellente situation , face au palais, chambre très grande, très calme, zone piétonne, très belle vue. Tout était parfait , je recommande

bien situé, calme et confortable, bon accueil

Muy limpio y con una maravillosa vista para el castillo.

The regular day staff behind the desk and the cleaners are lovely. The rooms have been renovated tastefully to retain historic character. The rooms are clean and the bed is large and comfortable. The location is fantastic. The historic sites, restaurants and shops are accessible and within easy walking distance. The windows prevented the room from being too noisy day and night. Arrangement had been made to check us in late at 22.30 hrs, I thank them for that reliability. My husband enjoyed his French onion soup when we ate at the restaurant

The bathtub is too high to step over safely to shower if you are elderly or disabled. A walk in shower would have been better. The tap to the shower would not go fully on to switch to shower. Water came out of both the shower and the bath tap simutaeneously. Excessive and unwelcoming house rules in the guest handbook (about 16). They gave us a negative impression of the hotel and cause for anxiety. No Wifi instructions were included in the handbook. For two days we thought they had no Wifi until we asked at the front desk. We arrived late . The person who checked us in was strange and hard to follow. They ate their dinner throughout, talked incoherently with their mouth full and barely helped with luggage. I don't think they were regular check in staff (who are lovely) We tried the restaurant. The pepper steak I had from the Chef's recommended menu was extremely thin and was both poor quality (very chewy, thin and hard to swallow) and poorly cooked. I ordered medium rare. In places the steak was raw with white sinew, and the fat was not seared so it too was not cooked and raw. I left most of it. My husband enjoyed his soup. Service was initially poor as first we just ordered drinks. It improved when we moved to tables preset for dinner and told them it was poor (we were being ignored) and wanted to eat. With better overall service and better food quality the restaurant could be a real gem ⁵