Tbox

The staff did go above above beyond to help me during my stay even walking me to their favourite cafe to show me some of the best local food in down

Loved the location and the management staff was very accommodating.

Location is good. Convenience store is just right next to the hotel. For supermarket, it just takes two mins if you drive. There are many nice restaurants around the area. The room is clean and tidy, and spacious enough even for family of three like us (Two adults and One child). Moreover, staff is very helpful to translate our message to external parties when we need assistance.

Almost new- very helpful staff. There was enough space to hang up clothes. Good location, close to the train station, coop and seven eleven.

Little black hairs in places.

Danny was a great host. He welcomed us on a very snowy day and even helped us carry our big bags up the stairs to the room. The property is new and very well maintained. The room, much to our surprise was quite spacious for Japanese standards! Even Danny had a laugh with us about it! Convenience. Right next to a 7-Eleven. And also not far away from restaurants and supermarkets in Kutchan.

Very little to not like except for the distance to Grand HIRAFU. If you’re here for skiing snowboarding then rent a car!

The staff was very helpful. We were wondering how to carry our bags upstairs to our rooms as there's no elevator. He carried our bags for us. The toilet is good. Warm toilet seat, adjustable pressure for water spray and even air dryer and air freshener after using the toilet! Also appreciate there's a 24-hour convenient store next to the hotel.

Very tight space although we have enough space for our 2 bags on the floor. We don't like the texture and dark colour of the bedsheets. Narrow staircase to go up to our room and having to leave our shoes downstairs and change to shared slippers. No space to hang wet towels. But it's ok for us just for an overnight stay.